TOPS Friendly Markets is a store with a mix of positive and negative experiences. Customers appreciate the friendly and helpful staff, especially in the meat department, and enjoy the convenience of late hours and delivery through the Instacart app. The store offers good sales on pop and unique products like banana almond milk. Many find the meat fresh and better than other stores. However, some customers feel the prices are too high and have increased over time, making shopping less affordable. While some staff can be rude, others are very kind and patient, going out of their way to assist shoppers. Overall, TOPS provides good service and convenient hours, but concerns about pricing are common.