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February 2024 by Luis Eskettit
They let someone who is not an authorized user make changes to my account
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February 2024 by Natalia Thompson
JD at Kennett store was fantastic! So knowledgeable. I went to two other ATT stores, because I needed help with transferring my phone line from my previous employer to my personal accounts. Two different trips to two different. Wilmington stores were absolutely fruitless. JD spent over an hour helping me and resolving my issue and also helping me with a plan. If you have an AT&T account do not go anywhere else. So grateful for all his knowledge and patience. Thank you!
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February 2024 by Sally Hilgen (Sally)
The staff at Kennett’s ATT store are terrific! Knowledgeable, friendly, patient. And helpful. Thanks!
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February 2024 by Walter Kenworthy
Very professional staff very knowledgeable, especially JOHN the manager
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July 2023 by Christine Richards-Sawicki
Jonathan at the Kennet Square AT&T store was super! No nonsense and had us fixed up and out the door in record time! ??? He was very knowledgeable and informative.THANK YOU JD! ???
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June 2023 by ali jordan mcclure
The guys at the store were great. I appreciated their time.
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April 2023 by NANCY GILBERT
My phone was missing for over 24 hours and the GPS signal showed it was somewhere I had never been. I secured it and then went to the AT&T store because I needed a phone that night. Anthony went above and beyond helping me find a phone that would suit my needs as well as getting me the best deal. I was a mess because I couldn't get into my accounts because of the 2 factor authorization. He helped me with that, set the new phone up and loaded my backed up files. He even put my screen protector on for me so I didn't have any air bubbles.I noticed that all the customers were getting similar good service. I'll be back the next time I need something!
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April 2023 by phil gray
Jay went out of his way to resolve all of my new phone transfer problems including linking it to my truck, excellent knowledge and customer relations
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March 2023 by Anna Oakes
I lost my phone and the employee that helped me was very professional and answered all my questions. He locked my old phone and upgraded me. The whole transaction was very quick but I was completely informed of what was going on.
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March 2023 by Andrew Carden
Anthony @the Kennett AT&T store went above and beyond to help me with a situation that 4 phone reps, and two other stores refused to help with. If you need personalized, caring customer service from AT&T, go see Anthony.
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March 2023 by John Mark Zeberkiewicz
Jonathan Depazat was knowledgeable, courteous and friendly. He’s best in class.
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January 2023 by Michael Quinn
Edwin was very professional and helpful. He assisted us with lowering our monthly bill as well as purchasing new phones!Very knowledgeable and friendly!
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November 2022 by Meghan Daiuto
Service rep was so great! Helpful, knowledgeable, solved all of my issues immediately! Gave me options for upgrades, helped me save money. It was honestly the best experience I’ve had at a cell store in quite a while!
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November 2022 by Elizabeth Baldwin
We stopped in to the Longwood store to get help for setting up a new phone that I purchased through the Jennersville store.- The Jennersville shop was not helpful at all once the phone came in. So We ended up going to the Kennett/Longwood store. Anthony Reyes was amazing!! Patient and kind with my million questions. Super knowledgeable and respectful. Anthony will absolutely be our go to guy for any AT&T products from here forward. I know I sound like some internet bot - but I can assure you I am not. Anthony delivered top notch service and I feel like he deserves to be recognized for it. Good customer service seems to be a thing of the past, but Anthony was awesome and we were so pleasantly surprised!
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October 2022 by Erika Cacciatore
Best customer service experience! Kevin took care of everything and provided us with the best deal!