“These guys are so nice, even though the free ceramic wash coupon didn't tell me it expires after 72hrs they understand my frustration and honored free basic wash instead. Respect.”
“Used the automatic brushless car wash. Credit card reader is finicky...took several tries. Needs to be upgraded to a more secure, reliable reader. Wash went well though.”
“This review is solely based on customer service. I got my car washed here and an hour later, I noticed my rear taillight was slightly cracked
but I didn’t know if the damage happened before the car wash or from it. It was minor and not extremely noticeable but I happened to get something out of my trunk and saw it. I called letting them know I wasn’t sure if it was already there or happened at the wash and I wasn’t blaming them. I interacted with Darren on multiple occasions who was anything but defensive and said if it was the wash they stand by service and will make it right. He was extremely responsive and proactive over a week’s time, following up. He asked me to come down so he can take pictures, have me complete a form and again was ready to make it right and pay for damages if it did happen there. He was able to run the tape and see the damage already existed as I went into the wash. It was a 50/50 chance and he was ready to make it right if they damaged it. Thank you Darren!”