CVS Pharmacy® in Kennett Square aims to provide convenience and support for pharmacy, health, and wellness needs. The location is open seven days a week, offering services like prescription refills, vaccinations, and personal care items, ensuring customers can find what they need when they need it. The store also features weekly deals and the ExtraCare® program for personalized savings and rewards. Time-saving options like same-day delivery and free CVS® Pickup for online orders make shopping easier. Customers appreciate the quick and easy service, especially for tasks like obtaining passport photos. Many reviews highlight the dedication of the staff, particularly in challenging situations. Despite being underpaid and understaffed, employees often go above and beyond to assist customers, such as handling prior authorizations efficiently and maintaining service during busy times. One standout employee, Kim Ward, has received special praise for her kindness and professionalism, making a significant positive impression on customers. While some have noted that the exterior of the store could use improvement, the commitment of the staff, especially in customer service, shines through. Overall, CVS Pharmacy in Kennett Square is recognized for its reliable service and supportive team, making it a recommended choice for local pharmacy needs.
The pharmacy service has really deteriorated since COVID.
April 2026
Visited the MinuteClinic over the weekend when my regular doctor was unavailable. The service was efficient, and it was a huge relief to get a consultation on a Saturday. Having the pharmacy right there to fill my prescription immediately was a major convenience.
February 2026
The minute clinic was such an easy and pleasant experience for my pre-travel visit. The check-in process was quick and simple. April was very helpful and sweet. 10 mines after I was done the minute clinic visit, the pharmacy already had my medications ready and when assisted. Overall, a much better experience than seeing... read full comment
