U-Haul Neighborhood Dealer offers a mostly positive rental experience. Customers appreciate the professionalism and helpfulness of the staff, particularly noting one employee's contagious positive attitude. The equipment is reported to be in great condition, contributing to a hassle-free process. However, some customers express frustration over additional charges, particularly concerning gas return policies. While the app used for rentals may glitch occasionally due to poor connection, overall, this location is considered the best by some, likening the service to that of a concierge.
Seamless process, staff was very helpful and efficient. Best U-Haul renting experience I’ve had thus far.
August 2025
I rented a van which was practically brand new, excellent vehicle. Great experience all the way around! Great job!
March 2025
I doubt I be using UHaul again. It was an easy transaction, but MUCH MORE than the final number quoted online because of the add in of the gas. I understand that but it is double dipping to expect that the truck will also come back with a full tank of gas. Are you kidding??
