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April 2023 by Clint Rudy
Called asking about cab mount bolts and bushings. Employee told that they don't mess with bolt or anything. Quality customer service. For a 10 minute job that I would have paid 50 or 75 buck for bolt...
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November 2022 by Jeff Blair
Very weak customer service.i call for bumper for my Vehicle.They said they had one,and they would call me when is was ready.i waited a week,no call.They said they would get it ready and call me next week.Next week came and went,no call.Its been three weeks now.i give up and I will never call these clowns again.
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May 2022 by Louis Duttry
The prices were good but the man that waited on was kinda rude.
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April 2022 by Jake S
Big daddy Rick always takes care of business.
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October 2021 by Jennie Fitzgerald
Awesome to deal with, very quick and great customer service! Being a girl owning a car lot I’m sure they cringe when I call because I never know exactly what I’m looking for. They are so knowledgeable and efficient whoever answers the phone usually understands what I’m talking about! Thanks guys!
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June 2021 by Jen Nie
Awesome to deal with, very quick and great customer service! Being a girl owning a car lot I’m sure they cringe when I call because I never know exactly what I’m looking for. They are so knowledgeable and efficient whoever answers the phone usually understands what I’m talking about! Thanks guys!
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February 2021 by ro D SMI
I don’t like putting used parts on my truck but I didn’t want to pay a lot for a drive shaft. So I used these guys the drive shaft cost $51 bucks and it was the original with the original u joints I was very very pleased my mechanic put it on and my truck drives great with the drive shaft on. I want to thank you guys a lot you saved me hundreds! I will use again.
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September 2020 by Jerry Lee
I had been calling all around in and out of my state of PA looking for a particular part to modify my truck. Needed a power steering pump bracket off of a specific model vehicle. You would think it wouldn't be that hard. Most salvage places blew me off and wouldn't return my phone calls. "Nah, we don't have that" or "We get those in but we crush them". "Nah, too old". Never took the time to even look through their inventory. I have two toddlers and no time to go digging through a U- Pull-It. What I needed wasn't that hard to look for. Gentleman I talked to said he would send somebody in the yard to look. I got a call back saying they had exactly what I was looking for. This place really helped me out and got me what I needed and offered to ship it to me. Could not be more greatful. Top notch customer service. I will be dealing with them in the future if I need any more parts. I'm a parts manager and work for a large central PA auto dealership franchise and I dont even get that kind of service from my local vendors.
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May 2020 by BackToRoad Auto
Gave 90 days warranty and when we sent the part back to them they say they don't do any returns. part was bad. and if you don't do returns why give your customers a 90 days warranty ? spoke to rick who was very rude as well. now i gotta call my credit card company
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April 2020 by Joseph Gutierrez
Horrible E-Bay service the guy never got in touch with me before canceling my order then tried to make it seem like it was my fault then recommended I take my business elsewhere so I did and was very happy with Hawksmotorsports oh bill on the phone was cool.
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March 2020 by Renee Reigle
They always have the parts I need, and the guys are very helpful.
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October 2019 by Tim Boal
great prices and always have the parts i need.
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April 2019 by Thor Glenn
Sold me the wrong parts then charged a %25 restocking fee and was told I couldn't get core back
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March 2019 by Ed Chandler
Very reasonable prices. Lots of stock. Everyone was friendly
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February 2019 by Kyle Norek
Very happy with my transaction with Rick's Auto Parts. They had my rear axle I bought washed and ready to go. Would definitely recommend and deal with again.
