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February 2024 by Gaurav B
I would rate this Allen Edmonds store, especially this store and its assistant store manager Tim Fournier, as one of the best experiences I have had in recent memory at an in-person retail store. As a newer Allen Edmonds shoe wearer with little to no experience wearing these types of shoes, I was blown away by the level of professionalism and subject matter expertise by the store's assistant manager, Tim Fournier. For someone who is used to wearing dress shoes from Walmart, this was a significant change for me. Tim made it easy by providing honest options of shoes and colors based on my daily needs. He also provided ways to maintain my shoes in ways I had no idea. You would be surprised by some of the differences in wearing real leather shoes! Overall if you are on the fence about buying Allen Edmonds my recommendation is to visit this store and ask for Tim you won't regret it.-Proud owner of 2 pairs of park ave dress shoes
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December 2023 by Matthew Becker
Even through I can purchase online, I keep going back to Allen Edmonds in King of Prussia Mall because of the attention and advice John and Tim provide. There can be multiple people shopping at the same time and they make you feel like you have their complete focus. Always a great experience that compliments shoes that are very well crafted.
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August 2023 by Louis Shirk
This crew genuinely cares, and will make sure that you are properly fitted with quality footwear!
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June 2023 by Steven L.
The customer service was great and very knowledgeable, and we were offered water too! I believe it was Tim, he helped measure my feet for proper sizing of shoes and gave me good recommendations that I didn't even take into consideration about sizing and was about to settle on my usual 10.5 sizing when I realized I just needed a wider shoe rather than sizing up. Went from 10.5 D to 9.5 E which fit much better. Walked out with a pair of park avenue shoes and nice sneakers!
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March 2023 by Jennifer Vogel
I wanted to take this opportunity and offer my appreciation to John Simpson, Store Manager for his incredible patience and time he provided when I visited the store earlier in the year.Ultimately I purchased a pair of Fifth Avenue Cap-Toe Oxford Dress Shoes with a Dainite Sole.Even though several months have passed since my purchase, I believe it is important to lift up and recognize excellent service and share that my most recent pair of Allen Edmonds are classic and super, super comfortable!!!
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February 2023 by Stephen Peduto
Went in yesterday to make my first Allen Edmonds purchase - Tim did an incredible job fielding the many customers in the store and guided me through everything from sizing and selection through proper care and even fashion advice upon request. Tim went above and beyond (I believe working through his lunch break) to make sure everyone was well attended to. I walked out with two pairs of dress boots that I absolutely love. Fantastic experience all around!
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December 2022 by Claire Tseng
The sales manager there was really helpful and we learned a lot on how the dress shoes vs feet work. He was very professional and nice which I would totally come back to shop
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December 2022 by Phillip Boyle
The quality of service I experienced at this location was stellar! I have been searching for the perfect shearling coat for years. A few weeks ago I walked past the store and immediately noticed this gorgeous coat out of the corner of my eye. Store manager, John Simpson, and Drew Johnson the sales associate couldn't have been more helpful and accommodating. Drew informed me the item was on sale and the rest his history. I'm now the proud owner of a silky cognac shearling coat! By far the nicest winter accessory I own. Get compliments all the time. Thank you John and Drew! Will be back to this store for future purchases!
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November 2022 by Doug Thompson
Wow! Wow! Wow! Talk about great service combined with great product...This is the place! I had the great pleasure of purchasing several pairs of Allen Edmonds shoes at this location...all at once! I originally arrived to purchase one pair of black dress shoes to replace an old favorite pair of Ecco shoes that just no longer held up. John Simpson (Store Manager) and Tim Fournier (Assistant Store Manager) both happened to be working and both of them were helpful to me with recommendations, suggestions, and fit. Needless to say, one pair of shoes turned into 4 pairs of shoes purchased! John & Tim are just great guys doing what they love, helping people and presenting one of America's premiere brands.
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October 2022 by Robert D.
This is a review where the staff makes all the difference! My sales rep Drew was so well informed, knee his product, and made shopping for shoes an amazing experience.
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October 2022 by Ezee
Best shoes ever. Always struggle with foot pain but not with AE shoes!!!! Sharp and long lasting. Have 6 pairs now and will hit the next sale to extend my collection. Make sure you know how the sizing works. FYI I am 12 2EE in sneakers, but 10.5 EEE in most AE footwear.
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September 2022 by Keaton Covert
If you want quality control in your dress shoe, look elsewhere. Had a great experience initially when the manager fit me to a pair of Park Avenues. I bought them for an event that I wore them to, and all night the left rear outer quarter was painfully digging into my ankle. After measuring, I found the right rear quarter to be 5.4 cm from the sole and the left to be 6.2 cm from the sole. Although I wore them for one night, I would have hoped this would be a clear cut case of quality control and could replace the shoe given the price point. It was non-negotiable for them and was stated this is “within their standard” of quality. The best they had to offer me was a foam pad for the inside to raise my foot up a bit - not something you expect for a $400 shoe. This was definitely a unique opportunity to become a lifelong Allen Edmonds consumer, however this will be my first and last pair given the poor quality control standards and customer service.
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July 2022 by Wenhui Xie
John the shop manger is a true shoe guy, a true shoe enthusiast. He not only owns a lot of Allen Edmonds, but can talk to you about everything relating to shoes and boots, including those not from Allen Edmonds. While I may not buy a lot of Allen Edmonds, I trust that John will tell me his honest opinion about shoes and boots. It was quite a delight to meet him and talk to him about shoes. He also told me that the shop at King of Prussia is a special AE shop that can get those limited edition shoes and own multiple pairs of Shell Cordovan. So even the shop is special. I highly recommend it to people interested in AE, and just shoes in general.
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June 2022 by Navneeth Singh
Stopped by on my visit to KOP last weekend to check the collection. My main purpose was to get fitted for their classic lasts for Park Avenue and 5th Avenue Oxfords. It was an eye opening suggestion from Drew who was spot on in identifying my true size which is not easy because of my abnormal feet. I was wearing 2 sizes in length bigger and 1 size down in width all my life. Thank you Drew! I strongly recommend everyone to get your feet checked before buying your oxfords. FYI, I was wearing 10.5D whereas my actual size is 9.5E
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April 2022 by Mikenpx Soska
Sales personnel fitted me in the wrong size shoes that tore up my toes after insisting they were fitted properly. Thankfully I was able to return them, but likely wouldnt try the brand again because of the bad experience.
