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February 2024 by Heather “MaryJane is My Queen” Steinberg
My boyfriend and I were here yesterday. We went to the store located by the Macys. It’s located in the “court.” The associates were helpful and friendly without being pushy. There was a really fun lady working there who helped us - she had straight black hair in a bob, maybe early 40’s, African American. She had a great energy about her. We had a few laughs, as I’m a big big fan of the emails and sales you send me.Just wanted to share my positive experience at this location at the Court. We usually go to the BBW & White Barn on the upper level, but we like the less chaotic store at the court. ✌?Great sales and we snagged a 3-wick candle on the last day of the sale (along with great men’s products for the bf and a Meet Me In Miami set for me!)
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February 2024 by Shawn Meeker
Great deals
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January 2024 by David Meyer
Good selection of body care products and candles
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December 2023 by Viktoria Best
Our first visit to this store in KOP wasn't the smoothest. The guy at the counter seemed incredibly stoned, attempting to build a soap tower and hilariously dropping it. Despite my tolerance for people smoking weed, it felt a bit too much for a work setting. They had Christmas discounts on foam soaps and wallflowers, like 5 for $27. I grabbed a mix of items, but at the counter, I sensed the total was off. The cashier assured me she applied all the deals, but checking the receipt outside, I discovered the wallflower discount was missing. Returning, chaos ensued – the cashier was clueless about applying discounts, another staff member refused to help, and the stoned guy feigned assistance. It took a good 15 minutes for someone competent to step in and fix things. Eventually got my discount, but the whole experience felt like a scene from a poorly scripted comedy.
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December 2023 by April Gibbs
Great selection and the customer service was on point.
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October 2023 by Julie A
Really great smelling candles awesome body sprays. Good smelling men's products.
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August 2023 by Carmen Gonzales
Ladies are very helpful and always friendly.
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July 2023 by Susan Goldmann
Great hand soap and hand sanitizer smell great and easy on your hands
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July 2023 by Big Daddy
Sheeesh. When did Hand Soap become so expensive???They had some good deals here and there, but the prices were a bit ridiculous.The saving grace on my trip, was a youngish African American male employee who was extremely engaging, friendly, and helpful.Out of the 30 plus stores I visited on my trip, he was the most memorable one.KOP should hire him to train all the staff members in all the stores at KOP. He could definitely teach them a thing or two about customer service.
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July 2023 by Renee Simpson
I had a great shopping ? experience. The staff was very friendly and helpful.
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June 2023 by Jacob Stevenson
This store was in great condition, very clean and the staff were very friendly, aside from the manager at the time, I was made aware her name is Lauren. She was very rude and disrespectful to her employees openly hollering at them to help her ring customers up as it was “too much for her to handle” while these staff members she were yelling at were stocking shelves, making sure the store was tidy: when I looked around I saw everyone doing their job, except for Lauren who only worked with her mouth by yelling at her staff.
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April 2023 by Michaela Gardner
The friendliness is out of this world and they have the best scents with sales!
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January 2023 by ADEBIMPE IFAGBUYI
For those gift ideas that are reasonable but cute, this is my go to store. The best way to shop with them is to go with a 20% discount card. So after getting the normal savings, you can save even more.As much as I like that they always bring out scents that go with the season, I am hoping they will have more generic scents that are unattached to seasons but smell fabulous.I still love shopping there.
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January 2023 by Paige Nielsen
This Bath and Body always has their stuff together! No matter how busy, shelves are always stocked and neat, employees are nice and the lines move fast. I've always had a great experience shopping at this location
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January 2023 by Ruth Williams
Very friendly employees and helpful. Love it
