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January 2024 by John
A scam! The online ordering is done thru Hong Kong. You will never receive your items and your bank will tell you there is nothing they can do since it is an overseas transaction.
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January 2024 by Daniel Castellucci
Needed to make an exchange for chinos ordered online that were too large. Sales representative Ken did an excellent job managing his time between myself and three other customers. He helped me get the correct size chinos and made great color recommendations.
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December 2023 by Joseph Wallace
Purchased my 1st shirt from Herr and must say I enjoyed the process
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December 2023 by O Ortiz
Horrible customer services.
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October 2023 by Michael Miller
Ordering, price, etc. was all good. The reason for the low rating is due to the product. I ordered 3 "non-iron" shirts and washed them along side of my Eagle brand shirts. 10 minutes in the dryer and the Eagle shirts were fine, but the Charles Tyrwhitt shirts looked like they were crumpled up and left in the hamper for months. I would simply continue to buy the Eagle, but they are either discontinued or just very sparce. Regardless, if you're looking for a true non-iron, Tyrwhitt aint it.
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September 2023 by Jason Mckenzie
What can I say but what a team! Julie and her colleagues helped me get a jacket I wanted all the way to London, England. A credit to her team. Thank you so much!
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August 2023 by Joe
Went in a few hours before a wedding and Andy helped me find the right fit and a crisp shirt for the occasion. I'm not from around here otherwise I'd use CT and Andy as my go to for shirts.
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June 2023 by Cheryl Farrell
Desperately trying to find a formal dress shirt and tie for daughters wedding. My husband is not a SLIm fit build. Stopped by King Of Prussia 2 minutes before closing on a Monday and welcomed with open arms. Cris couldn’t have been more helpful. Custom fitting my husband with the perfect shirt!! Friendly and helpful and not rushing us. Thank you Cris for making our future wedding event impeccably dressed!!!!
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May 2023 by brandon weinberg
Clothing is garbage on every level; material, construction, appearance vs ad, etc. If it was free, it still wouldn't be worth it.
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January 2023 by Stephen Enger
Sohrab is the best, helped me out with shirts and talked me through the custom program. Together, sohrab and eric gave me the most exceptional service and exceeded my expectations by a long shot. Kudos to those employees for they are the live blood of the company
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December 2022 by Eric “Eman”
Worked here for several months. The pay is not great, management is friendly but thet care more about corporate then there employees. They will take away your bonus if you call out one day. They do not give raises or negotiate hours. They forget your availability and a schedule you days you said you can't work. There is no full time sales positions. They lie about holiday pay. Corporate will take advantage of you. They are short staffed. Its a shame. They praise there founder like a God, but don't care to ask questions on why they get paid so little for so much work. Other suit stores in the mall I've worked out paid you better and were less strict. There is also a probation period when you start, where if you call out sick once, is an excuse for corporate to treat you like a under aged McDonald's employee. I worked in selling suits for 2 years before coming here, yet they treated me like it was my first day selling anything. Would not recommend.
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December 2022 by John Nicolucci
I placed an in line order for 3 dress shirts. It appeared that there was a problem with the order. However when I contacted my credit card company, I was informed that my card was charged. I contacted the company by phone and left 2 messages 2 days ago and as of yet, I have not received a return call regarding my order.What terrible way to do business !! Very disappointing for a first time customer. Never again.
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December 2022 by John Armstrong
Not the best first experience due to their custom order team, but Julie as well as Sohrab were great about it and helped me out very much! Would highly recommend them after this experience.
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December 2022 by Nicholas Coyle
Julie, JT and Won fitted me out in preparation for my wedding. They were incredibly helpful and attentive!
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December 2022 by E “Eman”
Worked here for several months. The pay is not great, management is friendly but thet care more about corporate then there employees. They will take away your bonus if you call out one day. They do not give raises or negotiate hours. They forget your availability and a schedule you days you said you can't work. There is no full time sales positions. They lie about holiday pay. Corporate will take advantage of you. They are short staffed. Its a shame. They praise there founder like a God, but don't care to ask questions on why they get paid so little for so much work. Other suit stores in the mall I've worked out paid you better and were less strict. There is also a probation period when you start, where if you call out sick once, is an excuse for corporate to treat you like a under aged McDonald's employee. I worked in selling suits for 2 years before coming here, yet they treated me like it was my first day selling anything. Would not recommend.