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April 2024 by J
I was here on 03/28 I was there about 10 mins before closing and they told me they couldn’t serve me because they were closed.If you say your open until 8 you should work until 8 if not then change the times on the hours.Thanks
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February 2024 by Sean K
This cold stone has some of the best employees. this very friendly asian girl took my order despite having a hoarse voice. My voice was also hoarse from yelling at people earlier that day and the employee knew exactly which ice cream would sooth my hoarseness. Thanks cold stone!
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February 2024 by Zack G.
Tammy is the best employee! I love that she charged me correctly for my cone.
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February 2024 by Tripl E
Ice cream in the mall
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February 2024 by Thalia
There is an asian girl who is not professional, having attitude against costumers, so mad and aggressive, add on that doesnt listen to costumers and when someone corrects their orders she gets so mad and stares at the costumer like she wanna throw a fight, today she didnt put a cone for my order and I requested that she yelled at the cashier saying charge her the cone, and when I said you should love ur job and stop being mad she was like take ur order and go and I dont even have a voice !! No wonder you dont as might yell at every costumer , Ididnt reply back to her bec she is too low to waste my breath on ! Ppl were staring at the show she created , if you dont love ur job just quit, but for sure who would hire you for what little you are . Store manager you Hire better ppl .
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January 2024 by Aric
This spot may lack vibes, but let me tell you, the ice cream here is absolutely bomb!
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January 2024 by ——
This spot may lack vibes, but let me tell you, the ice cream here is absolutely bomb!
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October 2023 by Anh Thi P.
Agree with George, store was closed before posted closing time. The girl behind the counter gave us the death stare for asking about it chill out
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October 2023 by Jamal Curtis
Great customer service
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August 2023 by Super fat pig
The ice cream taste good. I wish they put more hot fudge in mine though. The sizes are bigger than they look
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August 2023 by Elle T.
I have been trying to call the store with no response. I was charged $89 for two small ice creams and my bank is now having to deal with this.
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August 2023 by Nicole Stubblebine
Staff was very friendly and helpful here. Ice cream was made well and delicious.
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July 2023 by C
Avoid at all costs. Worst employees
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June 2023 by LYNDA B.
Mint Chocolate Chip with Reeces taste good ???at KOP Mall..
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May 2023 by Tina N
Caroline and Tim were really great! They made the ordering experience smooth and fun. Tim made sure to clarify which kind of Oreos and waffle cone I wanted as there were two options for each (who would’ve known!) very first time going to a cold stone where I felt the workers went above and beyond to get my order right. The two employees seem to be a great team.
