-
February 2023 by Anna
If you want stellar customer service ask to speak to Nana she is by far the nicest and most efficient employee I've ever dealt with from any CVS location
-
January 2023 by Cheryl Hine
Absolutely the worstI work in the medical field and have never been so appalled by the lack of patient compassion-it is quite apparent the staff does not careTechs and pharmacists are rude, incompetent and inconsiderateMy patients have nothing but complaints
-
June 2022 by Carlos Santiago
All good never an issue or concern
-
December 2021 by Julie M.
I would give this store a zero star if I could! I have been a CVS customer for a good 20+ YEARS!!! The one in Medford, NJ on Stokes Rd. are are pleasant as they can be, always a kind word, take the time to get to know the customers/patients they see on the regular, always knew my name and had something kind to say! The CVS in Las Vegas on W Russell and Fort Apache, same, for the five years I lived there, the young people working the pharmacy counter were always extremely helpful, especially when I lost my job due to downsizing and lost my insurance, they went above and beyond to always look for the best coupon for my meds always remembered my name. They were so pleasant to deal with I did something I never do, took them a large cookie/candy tray at Christmas before relocating back to the east again. They were so thankful, they work their butts off and never receive a thank you. Now this one in King of Prussia, EVERYONE IS RUDE, NASTY, NEVER a kind word, don't dare ask them any questions they can't be bothered, speak down to everyone in a very condescending attitude. One time I was behind an older gentleman, actually not much older than me but he was confused and had questions. The woman behind the counter was very nasty to him, I asked her "are you having a rough day? In a bad mood? Woke up on the wrong side of the bed?" She stated NO and yes in a very nasty tone, I'm SO sorry if we are taking up your time, BUT this is your JOB, WE PAY YOUR SALARY!! "then why are you treating him so nasty? He has legitimate questions, questions you have answers to and you are being rude and nasty to him!" She walked away! Yesterday I called CVS to fill one of my RX's on hold, they told me it was backordered but to call Walgreens next door, they have it and we can transfer, so I did. Walgreens was having phone issues, they could take a call but they couldn't call out said have CVS fax the script so I did. Today CVS says they transferred it, Walgreens doesn't have it. I verified the fax # they said yes you gave CVS the correct fax #. CVS was again very nasty to me, telling me they transferred it, when I asked which fax # she would not tell me but hung up on me. I worked on this fiasco for a day and a 1/2. Now I am without my antibiotic for a recurring lung infection and no help. Do I have time to obtain another script because CVS botched their one and only job? NO! I have responsibilities and people counting on me! I didn't feel good at work today, should have stayed home but I take my responsibilities very serious, and I could have taken out on my teams today because I feel like crap, but it isn't their fault so I keep going. CVS has ONE job, to fill RX's and service the customers who pay their salary's and they botched it. I work in healthcare, have for 45 years, I would NEVER nor would I allow any of my many, many employees to EVER treat a patient in the manner the people at this CVS ALWAYS do. To hell with you CVS, you just lost another customer from this household! My husband left you and my grown children have left you they couldn't understand why I stayed as long as I did. I stayed out of loyalty to the others who have helped me over the years of doing business with them. I can't and won't say in this review what I really think of them because YELP would not post the review, that's how bad my experience is with this CVS and YES I will be notifying CVS corporate, not that it will help or they will do anything but it will make me feel better even if all they get is an arse chewing. Most of the people who work at this CVS pharmacy are foreign females, I have worked with foreign females they have a larger right of entitlement attitude than any millennial does, you are in my country! I hope it makes you feel like the big man on campus when you treat an American woman with a total lack of respect and decency. I gave you a year, a year to hopefully change the way you treat the people who pay your salaries to help you pay your bills. Shame on the entir
-
October 2021 by edward marko
I was the only one in the line when I said I am there for a flushot walkin. That asian lady said they are currently busy with flushot vaccines. But I was looking around at that moment and there's nobody in the line but me and my son
-
August 2021 by Erika Harvey
The worst pharmacy ever! Their correspondence and customer service is horrible.
-
February 2021 by Bill Tressler
The pharmacist would not accept my health insurance card. He claimed I needed a separate prescription card. I checked with both my employer's HR and the Aetna customer service. They both said there is no separate card.I won't be going back, I will find somewhere else.
-
January 2021 by R P
I recently changed insurance so my medication (adhd stimulant and controlled substance) became more expensive, which means I now rely on GoodRx to get my meds for a reasonable price. I usually go to another CVS, but I noticed the Target CVS had a coupon that would bring my medication from 40 bucks at my usual CVS to 20 bucks. I used to frequent this target CVS, but there was always a long line and I once had an issue where they actually only gave me half of my script and I couldn’t really do anything about it because i left the target and my script is a controlled substance. It wasn’t ever really a big deal or anything, mistakes happen and I understand the strict regulations of my medications. I specifically told my doctor to send over the generic version (as I always do) but when I got to the pharmacy the pharmacist told me that he couldn’t accept my coupon because it was brand name and I told him I can have my doctor call back and send back over a generic script. The pharmacist said, “No we should have a manufacturers coupon.” At this point the pharmacists tone had completely changed and he actually started talking to me like I was a child, which was strange given the fact that I was being extremely polite about the whole situation. There wasn’t a manufacturers coupon so I asked again if we could switch to generic since so that I could use the coupon on GoodRx which would have brought my total from ~80 bucks to ~20 bucks - not a small amount of money!!! That’s when the pharmacist told me that they do not accept coupons for NARCOTICS. He was not discreet about this explanation in fact he said this fairly loud again, talking to me as if I were a child. According to goodrx, it’s up to the pharmacists discretion whether or not they want to accept the coupon. I have never had a problem using these coupons at any other CVS. It seems like the pharmacist just didn’t feel like redoing my script. I NEVER leave reviews simply because I never feel strongly enough to do so, but this was an obvious exception. DO NOT COME HERE, there is a REAL CVS right across the street on Henderson road.
-
December 2020 by Jacqueline Rose Schlegel
They are okay I guess except this one younger girl who works there she seemed rude but I did not get her name
-
November 2020 by Gurung Tham
On Nov 2nd 2020 I went to pick up medicine at cvs target at 160 W E Dekalb Pike, King of Prussia, PA 19406 one of the male pharmacist guy service is too worse he treated like showing his power ,he don’t care what I’m saying and I was talking with another staff then he came up and he is giving me order (listen to me ) we don’t have prescription ,but prescription was there,) He is shouting to me like police officer giving warning to criminal people,This is 2nd time he treats like This ! He is totally worse to treat costumer and sick people.
-
May 2020 by Shelby Doutrich
The pharmacy staff are the coolest! They are always so nice and helpful. Could talk to them all day because they’re super friendly.
-
September 2019 by Jayme Allgair
Dachuan was very helpful and knowledgable. I had been trying to find a pharmacy who could help me for a few hours. Dachuan was able to quickly figure out what the issue was and come up with a solution. I'm very happy with my service there and will be making this location our primary pharmacy for prescriptions.
-
March 2019 by Tim Miller
One of the worst pharmacies I've ever been to. It's always busy. Never enough people working. And I come every month to get the same meds and they never have it in stock. Also provided them with 3 months of scripts in advance and they still can't stock the meds I need.
-
November 2018 by Geena Bevenour
The hours are incredibly inconvenient for anyone with normal working hours.
-
September 2018 by John Felser
They have always been kind, helpful, and efficient when dealing with me.