-
January 2024 by Rich Parker
Useless, unable to reach them by phone. Good luck receiving your package.
-
December 2023 by Daniela Garcés
The store is a little hidden but once you follow the signs on the ground you’ll get there! The guy was super kind!
-
December 2023 by Julia “Julez” Plytas
Love them.so helpful an they have a new system to make it faster.
-
October 2023 by Tim
I had expensive packages to be delivered and was told they were delivered at the “garage”. Well, the driver backed in the driveway and literally dropped them out his back door in the middle of my driveway leaving them a 30’ from garage in the pouring rain behind my pickup. Thank goodness for backup cameras, otherwise I would have backed over them. Incredible service!
-
August 2023 by James NYC
Not open on time and unprofessional. If you are younger than the lady at the front desk she will likely treat you inferior. She’s been there 25 years. I walked out.
-
July 2023 by Elizabeth Lim
I don’t have enough words to say how bad the service has been, we had live fish delivered on our day off, the company has written on the box LIVE FISH and there’s a note to leave at the door (even tho we are closed) Nope Fed Ex decided to not call and not leave it and the warehouse, first time they all died, second time a few survived — third time we drove to Fed Ex and grabbed the box. We have been forced to use Fed Ex and not another service because this is what the fish company uses.The issue is that there’s no common sense,The box says LIVE FISH they can’t live for 3-4 days in a bag with no oxygen. I don’t understand why Fed Ex can’t call either when a number is provided…We are so disappointed and saddened by the quality of service provided.
-
July 2023 by Saiid Zamani
Great location and the staff always go above and beyond. Its easy to drop off packages for shipping here vs. FedEx Office.
-
June 2023 by Anthony Anderson
Poor customer service at this site along with rude lady who scanned my boxes. 2 of 3 boxes received, the 3rd shipped a day after receiving the other boxes. You whole job is to ship packages not sit on them. Would give this site zero stars.
-
June 2023 by Al Schramm
The ladies are always lovely when i come to pick up. Never an issue when rerouting a package properly
-
May 2023 by Elaine H
I just had to take a large, heavy box to FedEX since it was supposed to be picked up at my residence and was never picked up. This location is very easy to get to and if you can read you will have no trouble following the signs to the customer location. It is very well marked.The gentleman behind the counter was extremely helpful since I am handicapped, and he helped me with the package and even brought me my receipt. A very good experience.
-
March 2023 by Briana Gallagher
This location keeps sending drivers to my apartment for a pick up. I have not scheduled a pick up nor has my partner. I have contacted customer service multiple times who tell me this will not happen again, yet this is the 3rd time in 3 days that someone has knocked on my door. The representatives have no record of a scheduled pick up and the drivers can’t tell me what they’re picking up. This is so frustrating and annoying and I am getting no help from anyone.
-
January 2023 by Elizabeth L.
This is a terrible Federal Express, the driver is constantly NOT delivering my packages, this is the third time he has claimed to bring the package by, and says no one is home. Then the package is returned. Come on FEDEX I am trying hard to never use any companies that use FEDEX because I'm so sick of this constantly happening, why because it's too inconvenient to get out of the truck ??? Pure Laziness is what it is!!
-
January 2023 by Robin Adler
The staff are friendly, efficient and the only FedEx I use.
-
December 2022 by Ed Barboni
Quick service, easy to get to, not as busy as the centers that are on major highways. Past reviews said that the entrance was hard to find, but plenty of signs pointing to the customer entrance now.
-
November 2022 by Mac
I had a very urgent overnight package in the mail that was a failure to deliver and online customer service was a nightmare to navigate. I showed up to the depot and they ironed out the kinks that couldn’t be solved over the phone with 4 separate calls within fifteen minutes. The staff is incredibly helpful and attentive. They understood what I needed perfectly and moved heaven and earth to make it work. They saved me $200 on a late rent payment and got the check to my roommate waiting at home within 5 minutes of the end of our interaction.
