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January 2023 by Alexa Cameron
Upon my mom visiting this store to buy me Christmas presents, the employee at the front was incredibly rude and ageist to her. Absolutely disgusted by the comments that were made and will never shop here again
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September 2022 by Google user
I used to love shopping here and never had an issue until today that’s why I’m giving 3 stars. (To make it clear I work in this mall and I’m used to rude customers so I personally would never do anything rude at another store.) I told the workers at the register Kayla that I didn’t want these pants but I was buying something else and she snatched it out of my hand so hard that the sensor smacked my stomach. I was so shocked I could not even say anything at the moment. Not everyone would’ve had that reaction so be careful with who you’re rude to. Kayla do better especially to your loyal customers!
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August 2022 by Cindy B.
Nice clothes but overpriced and crowded. nice staff but our bag came home minus one of the items we paid for. I have been trying to call them and their line is always busy.
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July 2022 by Judy HafeZ
The assistant manager was very rude and had a attitude because of a mistake they made. She handled the situation unprofessionally and only dropped the attitude when we wanted to leave a message to the manager. She literally said “I don’t have time for this” when it’s literally her job?
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February 2022 by Maura Gaffney
This store has a lot of cute and trendy clothes as well as staples like cute sweatpants. If they don’t have something in your size, they will order it for you and ship it to you. The girls who work here are helpful and friendly. I highly recommend.
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January 2022 by Z C
When I went here this past Saturday, my shopping experience was marred by the lack of staff assertiveness. I was waiting in front of the fitting room and there was staff next to me and in the fitting room. They took the people behind me first, which doesn't make sense. The staff who was standing next to me noticed me standing there and didn't do anything nor say anything about me needing to try on clothes. And when I made eye contact with the one working in the fitting room, she didn't ask either even though I was clearly standing in the doorway. I'm mad that she specifically looked passed me and took 2 other girls instead. I ended up buying 2 items, although honestly I would give the business to another location or online if I had to redo the shopping experience. Side note: masks there are $10, covid glass protectors for cashiers and all the staff were wearing masks. Yes, the fitting room was available even though covid is raging.
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December 2021 by Kayla James
I used to love going into Garage. They have great clothes my family loves. There used to be a manager there, and i can’t remember her name, but she was amazing. Great customer service always remembered what i bought the time before and now she isn’t there anymore! I asked about where she went and i got eye rolls!The manager there (i don’t know if she is new or not but have never seen her before) acts like she knows everything, def mumbled under her breath every time i asked a question, i don’t know if she is talking to herself or about me.I overheard her talking about politics, and horribly about other employees along with customers to one of the young girls working the fitting room, who also was too scared to say anything back.I will be taking my business to another location.
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December 2021 by Saeeda Angeline
I used to love shopping here and never had an issue until today that’s why I’m giving 3 stars. (To make it clear I work in this mall and I’m used to rude customers so I personally would never do anything rude at another store.) I told the workers at the register Kayla that I didn’t want these pants but I was buying something else and she snatched it out of my hand so hard that the sensor smacked my stomach. I was so shocked I could not even say anything at the moment. Not everyone would’ve had that reaction so be careful with who you’re rude to. Kayla do better especially to your loyal customers!
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December 2021 by Gavin Karatzar
Couldn't thank them more ,these hard working guys came and gave 10/10 service right on time. They were professional and reasonable. Really recommend them. Thank you jd garage door king prussia
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December 2021 by Renei Paul
I can never express how much fun i have in this store! They always have new items every time i go in! The girls are always showing me the new products like they are just as excited as i am. There are a few girls there that are more helpful than others, but the is one manager who is always helpful to the girls and trying to make them better! It always makes me feel great when i leave and i love that they are planting trees with their .10 bag purchases !
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January 2021 by Kelsey B Hudson
The clothes are nice, little expensive. Customer service was awful. Rude employees. One almost hit me in the head putting away t-shirts and my cashier seemed high as a kite. Took her forever to ring up 4 items. Talked to her co-worker the whole time. If It wasn't for the nice clothing selection I would never go back
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November 2020 by Ling C.
As with all Garage clothing stores, they're geared towards belly showing skinnier, taller girls. When I went here this past Saturday, my shopping experience was marred by the lack of staff assertiveness. I was waiting in front of the fitting room and there was staff next to me and in the fitting room. They took the people behind me first, which doesn't make sense. The staff who was standing next to me noticed me standing there and didn't do anything nor say anything about me needing to try on clothes. And when I made eye contact with the one working in the fitting room, she didn't ask either even though I was clearly standing in the doorway. I'm mad that she specifically looked passed me and took 2 other girls instead. I ended up buying 2 items, although honestly I would give the business to another location or online if I had to redo the shopping experience. Side note: masks there are $10, covid glass protectors for cashiers and all the staff were wearing masks. Yes, the fitting room was available even though covid is raging.
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October 2020 by Kelsey Hudson
The clothes are nice, little expensive. Customer service was awful. Rude employees. One almost hit me in the head putting away t-shirts and my cashier seemed high as a kite. Took her forever to ring up 4 items. Talked to her co-worker the whole time. If It wasn't for the nice clothing selection I would never go back
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September 2020 by Emma S.
Employees were not compliant with wearing a mask. Felt unsafe and uncomfortable.
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February 2020 by Nate W
My girlfriend and I stopped at this location to shop today and experienced very rude and unprofessional staff. The dressing room attendant made my girlfriend uncomfortable because she was forced to keep the door wide open while showing clothes she had tried on because I was not allowed inside. While politely waiting outside the dressing room, an employee asked me to move into the retail space, insinuating that I was acting inappropriately by standing by the door. I highly doubt we would have been treated this way if I were a woman.
