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“Amir was the BEST! What a lovely experience we had and we are forever grateful for the amazing customer service and attention to detail. He was awesome and we will definitely be back. Thank you so much!!”
“Great atmosphere, I was there the other day with my wife, and had no intent of buying a watch was juts browsing, I do like look at watches. I talked to James, he was super friendly, we had a great conversation and he even showed me a surer rare IWC AMG watch from that they had in the back. Great experience overall, I told him I'll be back to get my Tudor from him.”
“Absolutely loved coming by here and connecting with Yolanda and Tina! They were able to accommodate resizing my wedding band to a smaller size, were very personable and overall made it a very memorable experience. They both deserve a raise!”
“I had such a wonderful experience shopping at Francesca’s thanks to the amazing associate, Sarah! She made our shopping trip so pleasant and fun from the moment we walked in. My daughter had never shopped at Francesca’s before, but Sarah’s warm personality, helpful suggestions, and attentiveness completely won us over. Thanks to her expert eye and great sense of style, my daughter left with five new outfits she absolutely loves! Sarah’s suggestive selling was spot-on without ever feeling pushy. She made us feel welcomed and truly cared for—definitely the kind of service that makes you want to come back again. Thank you, Sarah!”
“We had been searching for the perfect ring for over 14 years, and Lisa truly nailed it. She was incredibly patient and supportive as she helped us discover my style. Once she understood the vision, she paired the perfect setting with the perfect stone, and like a beautifully orchestrated symphony, my ring was born. When we realized our search was finally over, we both cried—we had found the “one” ring we had been looking for, just as we had found our “one” in each other. We couldn’t be happier. Thank you Lisa, we are grateful for your expertise and talent. We will be back!”
“Got my second and third lobe piercing here this morning and it was great! She took her time making sure the placement was right due to my ears being uneven and she made great convo, I didn’t even feel the pain of her piercing my ears while we talked!”
“Knowledgeable and friendly! My purchase in Nevada needed to be customized, and the process went flawlessly. This is the second time I needed to make a gift special. A special thanks to the staff at the location in King of Prussia in Pennsylvania.”
“I had the best experience here - Omar the assistant manager is incredible- He helped me special order a piece and was incredibly kind helpful efficient and called me as soon as it came in - only one day - flawless execution! Thank you Omar I will be back soon!”
“Haley helped me pick out a new necklace today and was one of the kindest people I have ever met working at a retail store. She genuinely seemed thrilled to be there and gave me so much information on the store and the loyalty programs, I am so happy to have had her help today!!”
“Caterina made our experience incredible! She put a lot of time and thought into what we were looking for. We explored a bunch of different options together and I’m so glad she helped us! If you’re going to David Yurman, do yourself a favor and ask for Caterina!”
“Today we came into Milanj with no expectations. Just to look around. Angelita and Joyce were accommodating and professional. They paired my current engagement ring with a beautiful wedding band. The master Jeweler Mr. Chein made the rings look like they belonged together, a perfect set. I would recommend Milanj to anyone. They are amazing!!!?”
“I had an incredible experience at this location all thanks to Nicole Wu. She is an amazing sales person and did a wonderful job of making my shopping experience easy and delightful. She thoroughly explained all the details of the bag I was purchasing and treated my husband and I to champagne & chocolates to celebrate our anniversary. We enjoyed the lounge as we were waiting for my bag to be wrapped up and I look forward to contacting Nicole for future purchases!”
“I had a wonderful experience with Phill, I originally was just looking but Phill took his time showing me each love bracket and giving me time to decide! My husband gave me an everlasting Mother’s Day gift my husband and I are pleased!”
“Got my watch fitted and really quick. I was debating on getting a new battery replaced on my other watch. Good thing I held off, as I talked to a friend after and found out it was a little bit on the high end for both services”
“I had a great experience! I had a quote from the FP website and went to KOP to drop it off. They took me immediately and inspected and authenticated the bag in about twenty minutes. It was a smooth and easy process.”
“I purchased several charms for my wife as part of her Christmas gift. The store is well organized. Thier displays are very festive and attractive. Lorena A. assisted me with my purchase. She was very sweet and helpful. I really enjoyed my shopping experience.”
“We drove from Upstate NY to buy our wedding bands and it was absolutely worth the drive ! Jasmine was amazing she really went above and beyond and made everything perfect!”
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“The staff in this store were so incredibly helpful and kind. I can’t thank Ron enough for going out of his way to help me with my wedding band. If I could give more than 5 stars I would!”