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November 2023 by Ceil Frack
We had the most unpleasant experience at the K of P store. We needed a suit for my grandson’s confirmation. The salesman barely looked up from his computer when we walked in and promptly told us he wouldn’t have anything that would fit him. Now he is 13, size 32/30 pants and I had tried a sports coat size 38 on him over the summer. When I mentioned that I thought he was a 38 he condescendingly told me he was not. He measured him and said he was a 36 short. Looked and found one that I would say was tight. We made an excuse and left. He acted like we had no business being in that store to buy a suit! I have never been treated like that ever in a store! We went to Banana Republic and had a wonderful experience with an interested salesman who acted like it was a pleasure to fit my grandson for a suit, a size 40 short.
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November 2023 by Kirk Stein
Very muted colors and fashions. Really did not see items that I liked. Prices seemed higher than other men's clothing stores.
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September 2023 by Ryan Alexander
$1000 nightmare:Suit was great loved the suit. I had a wedding on Sunday and I go to get the shirt and iron it and it had a cut in the collar. Okay, no problem, they probably cut the collar with a box cutter taking it out of the box. Annoying that I spent so much and I have to return it, solid exchange, spent more time than I wanted.THEN I get to the wedding and thank goodness I wanted to wear the shoes to the day before dinner because I went to grab them AND THEY GAVE ME TWO DIFFERENT SHOES BOTH LEFT FEET! $140 dollar shoe!Thankfully, i woke up the next day, spent more of my time and ran to the nearest Jose A Bank and exchanged them! But it cost me 9 dollars because of taxes. What a nightmare….I spent $1000 dollars and had the worst experience. Why go to a big company like this, if they literally don’t care about ya! I’m going to local shops from now on.
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August 2023 by Danny Russell
Needed two suit jackets and a pair of pants altered. Nigel was extremely helpful measuring, and the items were completed several days ahead of what was expected. The alterations were exactly what I was looking for, thank you Nigel!
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May 2023 by B. Rosario
King of prussia mall one of the best malls I've seen in along time
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May 2023 by Kevin McCarthy
I'm not a every day suit wearer, nice quality suits but for my needs a bit out of my price range, staff very helpful but King of Prussia is a giant maze can't stand the mall.
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April 2023 by Liam Copperthwaite
Ken R is extremely helpful and knowledgeable of all things suits. My only complaint is that they don’t have Kevlar lined suits for my John Wick themed wedding. Big time fail.
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April 2023 by Carla C.
My son needed a suit and shoes for a college formal. I can't recommend Steve who helped us enough. Young, knowledgeable and extremely helpful. He made the whole process quick, easy and painless.
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March 2023 by Chip Benedict
Great guidance with picking a suit for my wedding. The store manager and all the employees were top notch! Great experience!
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December 2022 by S G.
I want to thank Raihan for his attention and assistance. I haven't traveled for business in almost 3 years and although my waistline has changed, my wardrobe had not. He helped me find clothes that fit properly, made some good style recommendations, and made sure I'm good for an upcoming trip in January. I generally hate clothes shopping but today's experience was enjoyable and productive.
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December 2022 by Steven Brady
Associate more interested in moving inventory around, and blowing off customers instead of engaging with with then. Way downhill from pre-covid. And this hasn't been the first poor experience at this location over the last 12 months.
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November 2022 by Manish Dave
Visited first time the store at KOP, PA, great customer service person knew what they were talking about in clothes. Prices are reasonable too.
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October 2022 by Rik Sherwood
I had a great experience with renting suits for my wedding. The men there are very helpful. Upon returning my rental I spoke with a gentleman named Maurice about buying a suit he was so helpful and attentive. I highly recommend purchasing suits here and asking for help from Maurice.
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October 2022 by Joe Pasquini
Tried to return items purchased on clearance here, and was lied to about the return policy. Told Jos. A Bank doesn't accept clearance returns within the 90-day return window, but upon going to a different store, was informed the staff lied about company policy. I give one star for this store and staff, but five stars for the company overall. I highly recommend going to another store to get better customer service.
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October 2022 by Matt Goetter
I've been to this store for a tuxedo rental for my best friends wedding and the customer service was awful. Store clerks were rude, inattentive, not personable at all. Seemingly don't care if they won't make commission from your visit. Multiple groomsmen in the party experienced the same.
