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March 2024 by Jacqui Donnelly
Yolanda was super friendly and helpful while shopping for a special bday present for our daughter. Kaye had a nice selection of beautiful jewelry to fit any range of budgets. Thank you!
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March 2024 by Diana Schlosser
Serena was absolutely amazing I came into the store and found this beautiful show stopper ! It was on clearance but I thought about it and waited shopped around and then I finally came back and made sure she got the sale ! She was absolutely wonderful her manager brandon was so accommodating as well I highly recommend this Kay store thank you so much for everything!
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March 2024 by Zachary Shaffer
Got to leave here happy, and not frustrated. Financing was wonderful!! Amari was wonderful!! Never judged a book by it's cover:)
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February 2024 by Charles “Big Baby Jesus” Sinner
Very happy with them!
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February 2024 by Mark Fleming, II
I had a great experience at Kay Jewelers in King of Prussia as soon as I walked in Liz helped me right away. She greeted me and asked me if there was anything I was looking for precisely. She quickly understood what I needed and my price range and showed me some beautiful pieces. She helped me pick out the perfect piece for my wife for Valentine's Day. I am very grateful Liz was there to assist me with my purchase.
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February 2024 by el beth
Staff not welcoming at all, seemed like we were bothering them just by entering. Short responses.
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February 2024 by Jack Nash
Serena was great! Very professional and fun to work with!
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February 2024 by Jamie Frezza
Amari was amazing! Very professional and helpful! We were in and out when we went to drop off my engagement ring to get fixed. Thank you!
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February 2024 by jake hannan
I believe Lizz was who helped me and she was phenomenal. She took plenty of time in helping me, got me exactly what I wanted within my price range and did not try to upsell me at all. Zales on the floor above was horrendous and tried to sell me on something 1k more than what I actually wanted.
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December 2023 by Norelis Rosa
Staffing is very rude, no one seems like they want to help.
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December 2023 by Evelyn Skipper
Great customer service! Always helpful and friendly. Hence why I keep coming back..??
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October 2023 by Prashil Bhatt
Worked with Mimi at Kay Jewelers located in the King of Prussia mall. She was beyond helpful and professional throughout the whole month long process. I was able to design the ring that I wanted with ease and simplicity. If I could leave a 6/5 stars I would but it only allows for 5. Overall, could not have asked for a better experience, just wanted to say thank you to Kay Jewelers and mostly importantly Mimi.
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October 2023 by Aaliyah Hamilton
My husband and I were in the store on 9/21. Serena was assisting us and she was not welcoming. She was very short with her responses and did not seem that interested in helping us. Not likely to return to this location.
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July 2023 by Julia Fahey
Mimi at the KOP Kay Jewelers was AMAZING! She was so helpful and accommodating. She was able to rush my order for my ring so I could wear it on my wedding day. I cannot recommend her enough!!
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July 2023 by Colleen G
After visiting 4 other jewelers In a search for an engagement ring, my fiance and I were beyond thrilled to meet Mimi at the King of Prussia location. Her approach was very educational, low pressure, and comfortable. We were so happy with my engagement ring, that we bought our wedding bands from her too. Thank you , Mimi and Brandon for a wonderful overall experience.
