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April 2024 by Amy Benham
Had the pleasure of going to Lush for the first time today. The staff were friendly and knowledgeable especially Lauren who was very helpful and knew lots about the product
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March 2024 by Fun Life
The staff is very unprofessional. I asked the lady to pack the bath bombs for me because they were pretty big and the lady associate said me NO and showed me instead how I can pack it myself. Just stupid. When I came to register, the cashier, a young black lady, was grooming her hair and chewing a gum. She could not scan my items as she did not know what they were. She was to call the other associate to the cashier to locate items in the system which took a while. Super unprofessional service.
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January 2024 by N.
Received some wonderful gifts from here for Christmas. Smell great, look great, and have enjoyed using them.
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December 2023 by Chelsea Hart
That last 2 times I've gone to Lush MJ has been a fantastic employee! They're incredibly knowledgeable and help without being overbearing.
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November 2023 by Bri Murtaugh
Employee there was super, both nice and informative but not overwhelming and helped me pick the perfect gift !
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August 2023 by kimberly barnes-o'connor
Great products(the shampoos, conditioners, and bath bombs are epic) and the staff is knowledgeable and nice
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June 2023 by Nicole Veach
I visited the King of Prussia shop 2x in the last month and both visits were fantastic!I work in a Global DTC Omni/CX role, so am passionate about solid consumer experiences.Austin & the team at this shop provide excellent service--They know a ton about the products, are super approachable and go out of their way to take care of their customers - something not always easy to come by in the retail space. Bravo to the team!!
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April 2023 by Antonino LoPiccolo
Love it here. MJ is the best. They walked me through an array of products I had no knowledge on after years of not using the brand. Very happy.Only gripe? Put lanolin back in American Cream I swear to the soap man in the sky.
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February 2023 by Judy McDonnell
The employees are very helpful and friendly. It was worth the drive because they were so nice!
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January 2023 by Jennifer Fair
Organized. Friendly staff. Spacious layout.
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December 2022 by DR
Love this natural body products from head to toe. Staff was very nice and helpful, plus I received a few samples of new products to try ?
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November 2022 by Latanya Mcdaniel
Great skin care products. I highly recommend this place!
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October 2022 by Martin Braun
The workers here are always so nice... they are like old timey medieval alchemists that gift you with fancy smelling powders and lotions to help you sleep or whatever ⚗️ Also it's always clean and it smells good
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March 2022 by Shaylah
Super helpful employee helped me pick out cute boyish bath bombs for my little brother's birthday!
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March 2022 by Bridget Basiliko
The employees are always friendly and helpful! They also have a ton of products in stock.
