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June 2025 by Derek Price
Wanted a standard men's button down shirt. Everything was stupid expensive. Went to Jos. A Bank and saved money.
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June 2025 by Cheryl Vita-Paolisso
The staff are friendly and helpful.
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June 2025 by Judith Ouma
Event dresses #the store for choices!!
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June 2025 by Kangan Tandon
A big shoutout to ⭐️Donna Helman, Personal Stylist ⭐️While a few of us were waiting for assistance in a section that wasn’t even her responsibility, Donna didn’t hesitate to step in. She promptly called for help, and when no one showed up, she took the initiative to assist each of us herself—efficiently and successfully. It’s rare to see someone go above and beyond to handle what isn’t even their assigned duty. Truly commendable!
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June 2025 by Khush
Mark provided outstanding customer service.
I am new to dress shirt styling but Mark took his time and answered all my questions with patience and helped me find a black shirt that fit perfectly!
Awesome staff.
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July 2024 by Patricio Z
Its great good prices good options
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July 2024 by Debbie DiRienzi
My review is specifically for Julilanna, the Macy's KOP 3rd Floor Dress Dept. Manager. After a VERY LONG WAIT on the phone to speak to someone in the Macy's Customer Service Dept. about a dress I had purchased previously and was trying to get a coupon to use, I was told the dress I had purchased for $99 was now on sale for $19.76! Huge surprise! The Customer Svc. rep told me to go to the store and return the dress and repurchase it at the discounted price. She wasn't able to make the adjustment over the phone. I was told If the dress didn't come up $19.76 at the store, to call Customer Svc back and she would try to help me further. (Not a great option after waiting for over and hour on Hold, which is a BAD review for Macy's Call-in Customer Service Dept.!) I took the dress to the store and when it was scanned there, it came up $99 again. After I explained my conversation with Macy's Customer Service, the salesperson at the store called the manager for assistance. Enter Julianna! She was so patient, listening to me recount my whole story again. She informed me the dress was still $99 and wasn't even at the "Last Call" racks yet. She wasn't seeing any Sale price for it anywhere. BUT, she told me she would honor the Macy's Customer Svc. rep's price of $19.76 and she refunded me the difference of what I paid for it! I was so very grateful for her kindness!
I was told that Julianna manages the entire 3rd Floor Dress Dept., and I wanted to commend her for her kindness and quick action to make sure I walked away a happy customer. She deserves kudos for how she handled my situation.
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July 2024 by Tony Carbajal
Store associates knowledgeable and helpful.
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July 2024 by Elizabeth Leftwich
I haven't been to King of Prussia in a while. Still haven't seen all that the mall has to offer but got a dress out of the deal
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July 2024 by Tiffany Simmons
The lady that did my return this afternoon in the fragrance section was literally standing there eating a huge bag of chips on the floor.. sucking her fingers and all
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July 2024 by hARmOny GRitZ
Macy's is the store that I use for my dress clothing: suits, ties, dress shirts, and they come through every time.
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July 2024 by Paul Alviggi
Good old reliable. No salespeople around but we managed to find what we need.
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July 2024 by Lynn Orbin
I live an hour and a half from this store. It was so worth the trip. I didn't just drive this far for Macy's but it was part of my trip. I would definitely go shopping there again.
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July 2024 by Peter Borgmann
Turn on the damn AIR CONDITIONING
Your formal dress department is a mess
Inadequate number of changing rooms
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July 2024 by rokib zaman
Undoubtedly a good store with plenty of shopping options
