-
November 2023 by damian holbrook
oh my God, I have very little experience with buying mattresses, but this was pretty much flawless. I had stopped at a couple other mattress places while out black Friday shopping and the amount of up-selling, over-promising and blowing past my price point was impressive on the parts of these sales people. They were out to MAKE MONEY.But the team at mattress firm in Collegeville, King of Prussia and Pottstown were phenomenal. So considerate, accommodating and helpful in tracking down the perfect mattress for me that I actually wanted...and even below what I was looking to spend. Kudos all around. And thanks for the Snug!
-
November 2023 by Scott Scheiblein
We had a great experience at Mattress Firm in King of Prussia. Lisa and Al were really friendly, and we got a fair price for a great mattress!
-
November 2023 by Julianne O'Neil
We had just started shopping today for a much-needed mattress. We had researched not only mattresses but also mattress stores and planned for at least 2 or 3 days over which we planned to visit at least 3-4 mattress stores. We knew what style mattress we wanted. Tonight, Mattress Firm was store #2 for the day.After about 45 minutes we were so pleased with not only the mattresses, but Al's knowledge of the products, thorough information and genuine interest in helping us find the perfect mattress that we didn't hesitate on our decision and bought a mattress at once. I would recommend Mattress Firm to anyone, not only because of the quality products you sell and your broad selection, but most importantly,your exceptionally caring sales staff. Thank you, Al!
-
November 2023 by Olivia Hardmon
Mattress firm was really great! When I called to ask questions about their selection at King of Prussia I spoke with Lisa who was our sales expert and she was very informative and patient. When we arrived at the store she was genuinely nice and welcoming. She was extremely patient with me and husband since we were indecisive about which bed we wanted due to our differences in comfortability and the many options that we could from from. We both suffer from back pains so she was very knowledgeable and knew exactly what we were looking for and gave great pointers for which mattress would fits us both. I’m so happy with what we end buying and having her to guide us for the perfect mattress. I would definitely recommend going to this location and ask for Lisa!
-
November 2023 by Danny Chavis
Lisa was a tremendous help. My wife, roommate and I came in to the local Mattress Firm in King of Prussia after just moving up here from South Florida looking for a King sized bed to replace the old one in our condo. Lisa was very accommodating and very helpful with finding the perfect bed for us. She gave us multiple options and showed us all the different features of each option. When we finally settled on a bed, she was extremely accommodating, and worked within our budget and even made sure we got the Labor Day sale discounted price. She also helped us when we purchased an adjustable frame with a weight limit that wouldn't work for us, and she got us the better option for the same price, which was incredibly relieving. Overall, we are all very satisfied with our purpose and our experience with Lisa at Mattress Firm. Highly recommend, and thank you so much Lisa! ?
-
November 2023 by islippedonsoap
Lisa ROCKS! We just moved to the area and desperately needed a new bed. Lisa truly personalized our experience by finding out our sleeping habits and tailored it to perfectly match the bed we wanted! She really came in clutch with a deal for our bed, frame and delivery that we just couldn’t pass up!
-
November 2023 by peteestes
I called Mattress Firm and was directed to the site nearest to me in King of Prussia. The store manager Chris was direct and patient with my concerns throughout the visit. It didn't take long to find exactly what I needed. Cost was lower than expected. To my great surprise delivery is currently scheduled for tomorrow.
-
November 2023 by Kim Shronk
Ian was very helpful and patient helping me pick out the right mattress for me. I was happy with the price and delivery has been scheduled for a few days from now. Definitely would recommend Mattress Firm and Ian.
-
October 2023 by Seashell S.
I had an excellent experience today with Albert. It was my second time utilizing his expertise and he helped me pick out a firm mattress. Albert is knowledgeable and allows me to take my time selecting. He is also very personable and pleasant. I plan on being a returning customer and highly recommend.
-
September 2023 by TODD FREDERICK
Lisa at the store was so nice and easy to work with. She was very knowledgeable and so very helpful to work on getting us get the mattress that was right for us : )
-
September 2023 by John Wetzel
Derrick and Al provided a great buying experience. They seemed well informed, genuinely concerned for my needs, and relaxed. They made lots of suggestions but I didn't feel pressured into anything.I did ultimately buy the Sealy posturepedic plus hybrid. They suggested it to me as the most popular and least returned of their higher end mattresses. They were willing to be flexible on some of the fees with the labor day sale.
-
September 2023 by Rebekah Opelski
Looking for the perfect bed when pregnant is super tricky. Especially with it being the holiday weekend. Lisa was nothing but helpful throughout this whole process and made it all super simple. 10/10 recommend
-
August 2023 by Sarah
I had a great experience working with Lisa to find a new mattress! She did an excellent job explaining my options and helping me decide which type of mattress was the most comfortable for me.
-
August 2023 by Connor Macneil
Bought a king size mattress for my new apartment. Lisa was incredibly helpful in helping me find a mattress while keeping me in my price range. Would recommend!
-
July 2023 by tashabagel
The sales person was extremely helpful. He asked us what our needs were, how we slept, what firmness we thought we wanted and from there he was able to guide us through the various choices. His knowledge about the various beds was very useful. There was no pressure and we had all the time we needed. We found the perfect mattress! I would definitely recommend Mattress Firm to friends.
