-
December 2023 by Shannon D.
My Mercedes was due for an oil change and the Mavis location in my town of King of Prussia had the oil filter in stock and they even got me in the same day I called which was 2 days before New Year's! I appreciate their quick accommodation and will probably return for a last minute oil change in the future.
-
December 2023 by Taroane Jefferson
The technicians at this location saved my night. While leaving work, I had a flat tire due to a nail. I called this location and they got me in and out very quickly! The entire team was professional and helpful!
-
December 2023 by Eida Ramirez
I brought my vehicle here for new front tires & an alignment. They gave me back my vehicle without doing the alignment and it almost caused me a major accident driving to the airport. After I brought it back I thought they redeemed themselves. He showed me the alignment paperwork & all was well. They also took care of the scratches and scuffs they caused while doing my tired around the metal areas above the tires and we did a walk through to make sure it was all taken care of. My second visit i got my rear tires done. I later brought my vehicle in for new front control arms. I drove my car and it sounded like metal was cracking. When I brought it back in the manager said the guys forgot to put on one of the pieces back on which was causing the intense metal cracking and settling when I turned my car off. I brought my car back home after about a week or so I noticed my alignment felt loose and there was still noise like cracking when I turn right. I also noticed that my car had been burned or melted somehow above one of my tires. I took my car back immediately and the manager took ZERO responsibility and said there was no possible way that damage happened in his shop but he would review the tapes. NEVER GOT BACK TO ME. I called back over a week later and he said he review a few hours and didn’t see anything. Said he would gladly get me into another shop to look at the rest of the issues but I never heard back from him. Now my vehicle is still damaged he didn’t look at all the times I had to bring my car in from their F ups. These guys do not know what they’re doing here. They’re understaffed & irresponsible. This place was convenient. I could drop it off on my way to work. I feel like they took total advantage of me being a woman and damaged my vehicle probably more than I realize. Minus my new tires I still have the same if not more issues with my car now.
-
December 2023 by Eden Amir
My visit to Mavis Discount Tire was truly exceptional, thanks to Dave's outstanding service. His warmth and kindness not only made my day but also reflected the commitment to excellent customer care at Mavis. The overall experience was top-notch, and I'm grateful for their dedication to ensuring customer satisfaction. Highly recommend!
-
November 2023 by Samantha Cocove
As someone who has used Mavis for years and in different states (Massachusetts, New Jersey, and Pennsylvania), this location was the best experience I have had yet. Dave was quick to identify the issue with my tire and he repaired it very quickly, instead of charging me for a new tire. The waiting room was clean with great wifi so I could continue working while having my tire fixed. Cannot thank Dave and the team enough and will definitely be using this location for all my car needs!
-
November 2023 by Chantel Cupid
I had a fantastic experience at Mavis Tire Shop thanks to Dave and Niefiece. When I arrived, I was quite flustered about my tire issue, but they immediately put me at ease. Their customer service was not only delightful but also incredibly efficient. Dave and Niefiece assured me they would take care of my tire, and they certainly delivered on their promise.I'm genuinely impressed with their professionalism and how they handled my situation. This kind of top-notch service is rare to find, and I'll undoubtedly be bringing my vehicle back to this location for any future services. In my book, they deserve a solid five-star rating for their outstanding service and commitment to customer satisfaction. Highly recommended!
-
September 2023 by Sara Lindsay
In route to a camping trip one of the tires on our RV began quickly losing air. Mavis got us in and out quickly, helped fix our tire and inspired my son with their kindness and generosity towards others. thank you for being amazing humans !!!!
-
September 2023 by Lori Tomasello
Niefiece was great! So polite, professional and helpful. Never a good day when you get a flat in the rain but he truly brightened my day by getting my flat fixed. Thanks Mavis for having great employees!
-
September 2023 by Herrmann Family
Came in with a flat tire. They got me in right away. Great to work with and appreciate the quick service. This is a very convenient location in KOP, right off Henderson Road. Nice waiting room too with a nice desk set up for a laptop
-
September 2023 by karazhni
In order to pass my inspection I needed a whole new set of four tires in December 2022. After shopping around many location in the area, Mavis Tires King of Prussia was a clear choice for the work. Not only did this location offer the best overall prices, it was also brand new! Their incredible staff got the work finished in record time. Niefiece, the store manager was extremely kind to me and runs a very tight ship here. I would highly recommend this location for any tire or brake needs.
-
September 2023 by Christine C.
Great service! Dave is THE BEST! Ended up coming in late on a Saturday with 2 nails in the tire. While he couldn't fit us in that day (he was very short staffed), he got us fixed up in the morning (still being understaffed) and was simply wonderful. He apologized for not being able to help us the same day, was super kind and professional, and comped the service for our inconvenience. Dave knows how to treat customers! And he did great work on the tire. THANK YOU, DAVE!!
-
September 2023 by nadee Rucker
I greatly appreciate Mavis Discount Tires Dave and Mike for squeezing me in last minute for a tire repair! I had a flat on 76 and came right before they closed. They truly looked out for me. I really enjoyed the kid play area for my 2 year old. This is the first auto shop I’ve been to that had something for children! Huge relief as a parent + it was very clean. Thank you guys we will be back!
-
September 2023 by Emily Royce
Desperately googled “tire repair” at 7:30pm on a Thursday and saw Mavis was open for one more hour. Brought the car in and tire was fixed quickly and for a fair price. Josiah was friendly and professional and we are so grateful we found this place on short notice. Great service and will be back - thank you!
-
July 2023 by Darlene Rencher
I had a tire that was losing air and I had to special order it. Every other place I called did not have it either and Mavis was able to get it overnight. The wait at Costco was 2 to 5 days. Mavis also beat everyone's price quote up to 35%. It ended up that I had just a nail and a patch was sufficient for $25. They could have easily just charged me for the new tire...it was special ordered but instead they were honest and straight forward and for that they will always have my business. Josiah was very pleasant to work with and represented his company brand well. Highly recommend this place.
-
July 2023 by Daniel Shaw
These guys are wonderful. They fit our budget in a serious time of need. Even got a 50 dollar discount on my 4 tires . I literally had 505 dollars and the ticket was 504 then they gave me an additional 50 dollars off. We needed that more than anything…. These guys WILL work with your budget and find a solution that fits your needs. Special shout out to Niefiece. Wonderful guy who needs to be in upper management. I hope his managers see this and see his potential to make this company even better than it is already.
