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10AM - 8PM
348 W Dekalb Pike, King of Prussia
Mobile Phones
“What a refreshing experience! I had 2 visits to this Verizon location and both visits had amazing customer service. Jared was very helpful and patient with all my questions. He was knowledgeable and professional. Highly recommend this location!”
“Went in the store with an issue and left out satisfied with the solution. The guys, O and Seth provided amazing customer service. I would recommend them helping you if you visit.”
“I was greeted immediately by Jeff J., who helped me decide what phone to get. I was there to switch from XFINITY, to save money. Jeff is great to deal with, I had forgotten passwords and couldn’t complete the data transfer but he gave detailed instructions. The manager, Deja D. came over to make sure everything was good. I also switched my internet and saving money. Both reps are knowledgeable and friendly. I highly recommend asking for either one if using King of Prussia store. Very happy with everything.”
“I had a watch delivered me and had problems getting it set up. After being on the phone for almost 2hrs total after 2 phone calls to customer service. Then being told I was going to need to send the new watch back to T-Mobile in order to get a replacement one. I went to the T-Mobile Experience in the King of Prussia mall Albi the manager and Jenn the associate were able to help me with my problem and I didn't have to send the watch back. I walked out with a fully functional watch for my son to use. Thank you Albi and Jenn, I was not expecting walk out with a phone.”
“And of course, to get things to run the way you want them to, you might be there for 4 or 5 days. This store is where I can meet with my tech manager and get things done. Anyone setting up a business account should want it done right, so be patient. Verizon meets with me in person. Maurice is skilled and I trust him. When he is not there, he tells me who to go to, though everyone jumps in to help. All they need...comfortable chairs!!”
“I visited the King of Prussia Apple Store today. I Needed help with an Apple product I purchased. Melanie, the tech person helped me. She was very professional, congenial and knowledgeable, a pleasure to deal with.”
Mobile Phones
Mobile Phones
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Mobile Phones
“Jillian, was a miracle worker. She was able to transfer data from a cracked screen on motorola flip to the new phone. I couldn't be more happier, she was knowledgeable and a true professional .”