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February 2024 by Mohammed Mohammed
Betty and Narek are amazing! Always a welcoming smile and extremely helpful. They make our bank visits a breeze.
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January 2024 by Elizabeth Saunders
Great service
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December 2023 by Melody S
I want to say that I enjoyed my experience. But that was until the manager started yelling at the teller in front of everyone. She refused to help the girl. It was so unprofessional that I couldn't believe it was happening. I get that it was busy as it was lunchtime, but for a manager to yell at her staff in front of others and refuse to help them is disgusting. I tried to read the name tags. I think the manager's name was Kayla and the employee she was being awful to was Surishi. I can't believe what I saw and that's why I'm posting this. I hope PNC addressed this manager's behavior.
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August 2023 by Hari Mundayat
It was not crowded, they helped me deposit a check. They also issued me a new debit card on the same day with my name!!! Never knew they have capability to getme the debit car with name on the spot. Awesome experience!!
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April 2023 by Bchaz23
Had a ripped $20 missing about 25% that I had taken to more than a few banks to get a replacement and this was the only place that would, in and out in under a minute. Thank you
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September 2022 by Reuben Wouch
Went in for business banking meeting. Was told to apply for a $20,000 credit line, as I would be approved. Next day was told was denied because I’m in a high risk industry (been in business 7 years). Said it would be appealed. Strung along for 2 weeks because people were “on vacation”. Found out today not approved and they dinged my credit score. Would not recommend
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June 2022 by Ohha
Laura has been the most helpful branch banker I have ever had! She was patient with my many requests and questions and ensured I had the best options and solutions. Thank you Laura!
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April 2022 by Joe Mallick
Pathetic, can't even provide quarters and I've been a customer here for over 8 years. Closing my account due to ridiculously poor service, outrageous accounting errors, and nonsensical hours. To anyone reading, try an online based bank instead.
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February 2022 by Carl Gydosh
Sahsha helped me set up a new account. She was great and very helpful. I will go back to her next time I have a need for banking services for her 5-star customer service. Thanks Sahsha!
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January 2022 by Jen Rotteveel
Some aspects of PNC (as a corporation) need some work. But as far as this branch, everything was great - Bryan helped me get everything done for my parents' accounts after my mother passed away. It's much better to be able to sit down in person and the people at this branch made it simple and pleasant.
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September 2021 by Ryan N
I hate PNC with every ounce of my being. Such a scummy penny-pinching sneaky crooked bank that even Scrooge wouldn't work for them. But the people who work at this one are super friendly and helpful. They just can't do anything the company won't let them do. Don't take it out on them. They're just doing their jobs.
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March 2021 by Ryan R.
Don't use this bank. The people are horrible and Pnc doesn't want to let you use your own money I'll be pulling all my money out of this bank and putting it into somewhere else. Pathetic of a bank to not be there for you.
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September 2020 by Elizabeth Lim
A client for over 16 years, we have more than four accounts with PNC and they have failed miserably. The AVP Latha Chandramouli doesn't follow through on anything!!! We applied for our PPP loan and followed all our instructions given to us by Latha and never got a call back.The next failure went through a long process with Latha, following all her instructions to have my name added as POWER OF ATTORNEY to handle all my mom's business and family matters. I made an appointment to bring the papers over, I waited for the attorney's to validate the paperwork and then scheduled a day to come in and sign papers so that my name was on the account.Today I needed the password reset, when I called the online accounts department, guess what? My name was no where to found.I held 56 minutes while at work trying to get hold of Latha to find out why my name was not listed. I wasn't able to get her, and finally she came to the phone and said she would have to call me back, I asked for a manager he also said he would have to call me in three hours....These are not small matters, we rely on PNC to help us, and in these Covid 19 times we rely on PNC to follow thru and to actually care. Latha you do not care. All you cared about was getting me to sign up for a credit card and when I asked you why would we sign up for a credit card when you never called us back for the PPP loan, you said it's a good day. What's wrong with your sense of how to do you job and your following through and caring.
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August 2020 by Amy Hylenski
I'm going to share my experience. I've been banking with this Branch for many years now and lately I've been getting unknown transactions in my account I just disputed it. The bank was getting pictures from an earlier date other than the date I disputed. Now all of a sudden I wake up there's more fees taken out of my account I'm more like fee that I don't know about. This Bank steals peoples money. Stay the hell away!
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July 2020 by Jay Session
I was late to a meeting as a result of being profiled at this bank. I have banked with PNC for almost 20 years and have never encountered such unprofessionalism. I went to the drive thru for a simple withdrawal which was refused until they made me come inside to provide more information. What more do you need besides my ID and debit card that I gave you. They were not satisfied until I had to pull up my online banking info which has never been required before. The interrogation that a Black man has to go through to withdraw his own money is crazy, and will not be forgotten or forgiven PNC!
