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December 2023 by Mike Lavrishin
This is why PNC is losing customers.... Have banks with no one to help you. It's not a bank, dont call it a bamk. Call it a PNC office and say please don't come here. We won't help you.
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December 2023 by Kathy Fahy
Stood around waiting for someone to even greet me . Finally, a guy who was with someone said, did you need help? I needed a cahsiers check. Oh, you have to talk to Joe, I'm his office is over there. And just points. And then I walk over and he is also with someone. I can't help now, have a seat, I am with someone. No idea, how long that will take. Just super inconvenient. And not the service I am used to at PNC.
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September 2022 by Frederick Kranich
Not a bank! They don’t accept cash deposits, checks or do withdrawals… what’s the point of this place even being open?!
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October 2021 by alex alex
Great customer service Leroy was absolutely amazing and got all my concerns answered nicely and done professionally. Will definitely be back.
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September 2021 by Peter Keller (Pete)
If you are changing the banking experience to a cashless bank, you might want to think about publicizing it on the sign so customers don't walk in thinking you actually provide standard bank services. Maybe call it: PNC Cashless
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May 2021 by Earl M
Horrible. No tellers. Absolutely no help. PNC getting worse and worse.
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January 2021 by Joe Egan
Definitely the worst experience I have had in any branch of any bank, and I work in accounting, so I have a been to A LOT of bank branches. I had a check which I needed to deposit for a client, and the bank made it impossible for me to give them this money. ("You can use the ATM to make a deposit, let me show you how to use it!") No tellers, what a novel idea! Who at PNC thought this was a good idea? Fortunately, there is still a PNC branch five minutes away, the drive through teller was pleasant and the transaction took all of two minutes.
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December 2020 by The Big Lebowski
Horrible. No tellers. Absolutely no help. PNC getting worse and worse.
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August 2019 by robert coon
Went to this pnc to get a check printed you know something simple, they only had two employees working both of which taking as long as possible working with their other two customers (to the tune of me and two other people waiting in the lobby for over 20minutes to get service) while they take a leisurely pace helping the same two people that were here when I first arrived. The customer service at this PNC is worse then the branch I goto in Kensington.
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February 2019 by Boy Aloud
PNC is now my favourite banking institution thanks to the help its finest employees.
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January 2019 by Adam Salter
Work across the street and have been in here multiple times and dealt with multiple rude associates who act like they're doing you a big favor. Also, you have to go into the branch to do anything as there's no drive through. Avoid this location.
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June 2018 by Julie Rockholz
I spoke with Scott today about fraudulent transactions to my account, he was able to put me at ease. Thank you very much! He was prompt and pleasant ðŸ‘ðŸ‘
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June 2018 by Ryan Wagner
Came here to cash a check. Waited almost 15 min just to be greeted or acknowledged.
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June 2018 by Marc LeCureux
This location can't handle large transactions. Go up the road to Dekalb Pike if that's what you're needing.
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February 2017 by Bethany Bittinger
2 drive thru ATMs!