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February 2024 by skum chai
Absolutely horrible, the woman who drew mine and my fiance's blood did an awful job, after sticking my arm she continuously moved the needle around and couldn't seem to stay inside the vein.I've never had any issues with this before, this was the most painful blood drawing experience ever.
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February 2024 by James Fessler
Best to make an appointment or you will be sitting for hours . People come in before you go back when they have an appointment.
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January 2024 by Altaico
Absolutely furious.I paid my bill on site when labs were done.Just received a bill in the mail for the amount I paid, any call to the number on the bill allows me to talk to a person, it immediately hangs up the call as soon as it gets to "hold on we are transferring you to the first available person."I do not owe any money.Y'all take this to collections and I will absolutely contest it. I am not dealing with that from such a company.
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December 2023 by Emily R
I had an appointment today for routine bloodwork. Check in was easy and I waited less than 5 minutes. Barbara was my technician, she was so kind and fabulous!
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July 2023 by Kathleen Palladino
I was there in June 2023. I had an appointment and there was no waiting, in fact no one else was in the waiting room. She took me right back and I was out pretty quickly. The tech was kind, professional and I wish I could remember her name to give her positive recognition. It would be nice if they had Saturday hours. Best Quest I’ve been to.
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May 2023 by Simplicity
Would give a zero star if it was an option. Rude worker "helping" myself and an elderly lady trying to check in. She kept telling us "if we actually read the screen." People may be already stressed with the impending results, no need to make us feel insignificant.Woman taking blood was pleasant.
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May 2023 by Jorge Salome
Melina was fantastic. I had two test done within 15 mins. Great customer service.
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September 2022 by Erin A.
Went in for an employment drug test and was treated unprofessionally. The lady ordered me around doing unnecessary tasks such as washing hands then going outside grab a test cup, taking off your jacket when I don't need a blood test, closing doors behind you... being passive aggressive at its fullest. I have been to different places and this is the first time I've come across someone like her bossing people doing tasks that she supposed to do. Very disappointed in how she treated client. Not sure what she can get out of this dominance.
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September 2022 by Nicole Kobilka
I truly don't understand the bad reviews for this location. Kea was an absolute delight. She didn't have the orders for my labs and patiently waited for me to work it out with my Doctor's office who ended up faxing it over. Easy fix. She could have easily asked me to come back another time but she cared that I got my labs done that day. While I was working on reaching my Doctor's office, I watched at least 5 people come in, check-in, sit for a total of a minute, get called back, and then leave having had their tests done in an efficient and timely manner. This location runs extremely well from what I could see. When I finally had my lab orders faxed over, Kea was a wonderful companion who guided me through the various tests that were ordered for me. When it came time for the blood work, she easily found a vein and drew the blood needed. I have notoriously bad veins that roll out of the way, but she made it look easy. As for the bad reviews, if you're the type of person to recognize that this staff, like everywhere else, is made up of human beings who aren't always having the best day and don't deserve to be treated poorly because you're not having a great day yourself, and you have the ability to just be a kind person - you shouldn't have any issues.
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August 2022 by Jeremy Debnam
Had an appointment for drug test at 10:30a didn’t leave until quarter to 1p the actual process was about 7 minutes
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July 2022 by Kaji S.
I had the worst experience. The lady whose name I was told is Barbra. Took her slow time entering my information into the computer and I had an appointment by the way. She took over 30 minutes inputting the information. I spent over an hour just getting blood work and I didn’t wait in a line. I accidentally left my folder, I noticed when I approached my car. By the time I returned to get it she threw my folder with confidential information into the trash with no Attempt to contact me. I was still in the parking lot and she didn’t apologize. Moving forward, get a job you can actually like and treat peoples time and property with respect. Embarrassing!
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July 2022 by Stephen Davis
I had a 9:00 appointment for bloodwork. First time at this location. I arrived early and was taken back before 9:00. The phlebotomist Barbara was excellent. I am a hard stick and some people don't want to go in my hand where I have a good vein. Barbara drew all the vials with one jab in the hand. Great job!
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June 2022 by Amirtharaj Sathees Chandran
We were there on 1st June 2:00 PM for my wife's blood work. The lab technician came out and said our Blood work request wasn't there in the system.We asked her to check if there was a typo in the name with the way she was looking.She didn't let us in and asked us to check with our doctor's office about the paperwork and come back some other day.We had to request her multiple times to go back and check again. She did let my wife in and when we checked, the blood work request was there.We found that she misspelt my wife's name while looking in the system.We also had the paperwork for stool test. When my wife came out, we found that she was given the wrong container for stool specimen.When we tried to ask her, she wasn't ready to listen to us and shut us off right away.It was very unprofessional and rude with the way she handled us.Such a horrible experience. Please stay away from this facility.
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February 2022 by SP
*Stay away from this place*People are very rude and no proper precautions and no proper way of treating patients.They are giving shot like giving to animals. Even they sees that blood is bleeding they don’t care. We went this place twice and was happened both times. I really don’t recommend to go there.
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January 2022 by Bob Phat Hoang
A workplace without a clear plan. I received a message to cancel the appointment the night before the appointment (Tuesday) for maintenance reasons. and I booked an appointment for the next day (Wednesday) and on Tuesday night I got a message that the appointment was canceled due to maintenance :(
