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February 2024 by Lisa Bussom
Friendly staff who had no problems replacing two battery watches for me. They even polished the cases.
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February 2024 by Steven Warner
Melissa, the woman working at the Swatch store, is awesome. She is super knowledgeable about Swatches, friendly, and made our shopping easy. We got great watches and had fun at the store. I would recommend this store to anyone. So glad we bought the Swatches in person and not via the internet. There were so many different Swatches, it was nice to see them in person!
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February 2024 by Justin De Tore
A+ Fantastic service! Staff (Melissa and Jerald) were super cool and knowledgeable. Did great job fixing up my swatch. Thanks so much.
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January 2024 by Nick Bohenko
It was so awesome seeing the watches of the past and what they now have become its so cool how the older art styles are still there but they also have updated them to today's style
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October 2023 by Ian Church
Sales service (Melissa) was great.
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September 2023 by Rachel Burke
Melissa helped me with an online order, she was absolutely wonderful—friendly, helpful, and efficient!!!
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September 2023 by Miguel S.
I went to look for moonswatchs and they had inventory which was worth the drive from Princeton to KOP. Also, the staff was very helpful and friendly. They polished the one I was wearing. All in all it was a great experience.
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August 2023 by Christopher Richards
Fantastic guest service. Clean layout with a lot of options. Swatches are a great product. They last forever. Keep great time. All that good stuff. They are fun and really go with everything from casual to dress up. You can't go wrong with a fun/quality time piece.
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June 2023 by Evans Coutinho
Good collection of watches. Went to look for the Neptune (the moon collection) watch; but was not available.
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April 2023 by Keith Edwards
Shadean took great pleasure in making this visit a success. We replaced our batteries and purchased a new watch. Good selection and super friendly.
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March 2023 by Calvin Au
The sales associates are extreme friendly and helpful. Thank you!
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March 2023 by Mark H.
The entire staff,including store manager, are an awesome bunch. Being temporarily confined to a wheelchair, they made the process totally pain free. I'm very grateful to have a retail outlet connected with a brand favorite that still brings feelings of excitement and anticipation as I grow a much beloved collection. Thanks King of Prussia Swatch!
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November 2022 by Pam Main
Friendliest and Most Accommodating Staff you will ever meet. They buffed out the scratches on my swatch for free❤
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October 2022 by Ari Shain
Amazing customer service, I came with a friend and we finally got the Omega x Swatch moonswatches in the colors we wanted after looking for 6 months!
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October 2022 by J Ruiz
Amazing experience, I’ve only been to the swatch store a handful of times and all of the staff are great but I have to highlight Melissa for her A1 service and watch knowledge she is a asset to the company! , i learned about the history of swatch that I never knew and it gave me more of a appreciation for the watch brand for sure I will definitely be visiting this location again!