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November 2023 by Kabil Muharem
Simple syore, but rich and very interesting. Seen teslas, model x is ????
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November 2023 by Susan Mattern
The representative I spoke to was very condescending and told me my family member ripped me off … which he had no basis or facts to say this …Although I ❤️ the Tesla product, I feel the Tesla customer service needs work … you never tell someone that their family ripped them off … out of line…
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November 2023 by J
LIARS. MANAGER JULIAN told me $557 on a tesla y perf and forced me to put the 250 deposit so I did cause it was a great deal. After issues trying to register my application in tesla app, the price of my payment went from 557 to 700. These guys are liars and screwed me and won't refund my 250$ on am agreed upon price that they changed !!
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November 2023 by rokib zaman
Cool, both of my kids enjoyed the experience of 3 Tesla models deals those were displayed there.
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September 2023 by steven winston (Winston family adventures)
Nice test drive friendly sales rep stuck between fords mach e and the Tesla
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September 2023 by Noah S
This place is S3XY.. Literally, those are the 4 models they have on display plus others you can drive outside!
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August 2023 by Val J
The team was extremely helpful in setting up the test drive and explained everything to us in order to drive the Tesla in a comfortable way. When we decided to order a Tesla, they were again so helpful. The entire experience went smooth and now we enjoy owning not one, but two teslas! A big thanks to the KOP Tesla team!
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August 2023 by Zeal Patel
Had a great experience test driving and seeing the showroom vehicles on display. Knowledgeable staff
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July 2023 by Ethan Shoe
I'm rewriting my review because I came back to do a test drive and had a mediocre experience with setting up a test drive. I signed up the night before for a test drive and received a confirmation text. I wanted to do an overnight test drive, so the next day (day of test drive) I tried calling and the answering machine sent me through a bunch of prompts that ultimately ended in it telling me to use the website. So then I emailed the store's email that was on the website asking about doing an overnight. I also sent a text to the number that I got the confirmation from, which I have used to talk to Tesla representatives before. I got no response from either method. When I get to the store to do the test drive, the employee tells me I had to call in advance to set up the overnight and that I couldn't do it. I told him I called and he condescendingly tells me I probably called the wrong number. I told him the number I called (which was the right one) and he didn't say anything. When I was done with the test drive, I came back to the store and couldn't find any employee to give the key back to, and then I get a text from the employee that originally helped me thanking me for the drive and asking if I had any questions. I replied asking if I can text him at that number to schedule an overnight, and he never responded. I also never got a reply from the email (this all happened 2 weeks ago). As for returning the key, another employee eventually came out from the back and helped us finish up.I wish I had a better experience, and I have at other Tesla locations, but I think all of it could've been avoided if they communicated better.
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July 2023 by Frances Tan
Julio, the young man at the Tesla KOP location, has been an incredible help to us throughout the process. During our first demo drive, we found it a bit challenging to handle the acceleration pedal, but Julio patiently explained how we could adjust to a driving experience closer to a regular engine, though still unique. After a few months, we returned for another try, and once again, Julio assisted us. He programmed the manual to our liking, resulting in a completely different driving experience that convinced us to make the decision to buy one. We are grateful for Julio's expertise and assistance!
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June 2023 by Chad Kiser
I had a great test drive and I did the Is light Show it was so fun
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April 2023 by Raj
I had a 5:30 PM appointment and traveled for 45 minutes to arrive at the designated address in KOP mall. Unfortunately, upon arrival, there was nobody there to meet me. Despite attempting to contact the provided phone number, I was unable to reach anyone who could assist me.
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April 2023 by Nicoletta Delos
Had an overall great experience here at Tesla. But I kind of hated the fact that the salesmen don't work one on one with you, I felt like a kid in class waiting for my car. I had to sign my lease agreement on one of their showroom cars :( super weird. Didn't even get the envelope that says congrats on the new car that all other dealerships give out. Let alone that none of the 3 coffee machines were working lol but that's okay. Still love my car, but upset that the 3 men working the floor made me feel like I was invisible until the minute I got my key cards. Oh well, hopefully, next time will be better.
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April 2023 by Piyush Mathur
We were so impressed with Peter's customer service and his ability to keep us engaged with all unique features of Tesla-we ordered one immediately after our test drive and are loving it! Peter, kudos to keeping your customers delighted!
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October 2022 by Ty Tran
Great place to get more knowledge on Tesla products. Very informative. You may order one there or at home at your own time. It does have some cars on display. Certains the cars are removed to be sold but it's not a big deal.