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February 2024 by Audio Subtitles
Wish I had checked Google reviews before renting here. This place is the worst. It's not a true U-haul location -- it's a junky old gas station with a few U-haul trucks. The customer service is terrible -- they just keep telling you to "check in/check out online". I've spent over an hour trying to return the van I rented, and they're giving me the run around. I like U-haul a lot, but this "outsourced" location is trash. Do yourself a favor and rent your truck somewhere else.
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December 2023 by Almighty Pushhh
It was my first time moving out today. Thought I should let everyone know DO NOT CHOOSE these people. I got the uhaul at HALF a tank and I took pictures to prove it. When I returned to drop it off they told me that I received it at 3/4 a tank. So they tried to have me pay an extra 1/4 tank. These people are scam artist and try to snag every dollar.
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November 2023 by Kano
Pick up was smooth but the return was horrible. Owner was very rude and him and his son/ colleague tried to blame me for previous damage till I showed him the pre trip pics, kept asking me if I got insurance(counted 4 or 5 times,) which i did but thats none of his business and i refused to answer him, he then angrily snatched the keys out my hand and walked in the store.Van is never cleaned or vacuumed. There's trash and used vapes behind passenger seats and dirty paper towels in the creases of the back.Never using this location again. Been using uhaul for my business for years and this is by far my worst experience. If you go here takes lots of before trip picture and do every thru the uhaul app or site. Owner is a scam a
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November 2023 by Jack Star
Horrible Indian gas owner of the uhaul. Yelled at me for not getting gas at his gas station then yelled at the next guy for supposedly lying. He’s a total bum who I told if you really needed 5 dollars to check me out of uhaul, I’ll give him 5 dollars if he’s that broke. Stay away from this bum.
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July 2023 by maria
Terrible experience, owners/workers are just in it for the capitalism in my opinion. Got scammed for a truck with parts that were broken. If you can go to any other place for your needs, highly recommend. 0 stars.
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November 2022 by Peter Shoes
The guy running the U-Haul dispersal fraudulently charged me $250 on top of the $68 I paid for the truck. Don't go here, seriously.
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September 2020 by Adnan Akram
They have very unprofessional and rude people there. They wouldn’t be able to help if there is any problem with your order. They do not give the book vehicle even if it is available there. They will deny and ask you to get something else that you don’t need like big truck instead of small van or pickup.
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August 2020 by Ashanti D.
Only giving one star because 0 stars isn't an option. Our original reservation was for King of Prussia, PA for a 15' truck. we were told the previous renters have not returned it in time for our 10AM reservation. fine. before asking if we could negotiate something else, we were sent a text for a confirmation to go to Norristown PA to pick up a 20' truck. not only will that add mileage AND extra gas charges, but the employee was COMPLETELY unprofessional, condescending and laughed at my roommate when she started to cry from frustration. he told us everything is "out of his hands now" because he pawned us off to the Norristown location who probably will not help us out with negotiation prices. it's frustrating and our budget was further destroyed because we had no clue what the final prices would be. it's incredibly frustrating on a day that is already so stressful. DO NOT DO BUSINESS WITH THESE PEOPLE.
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December 2019 by Maggie Strode
I never have written a one star review before but please choose another location! My Uhaul came with low tire pressure and no wiper fluid. When I went back the man running the store was completely unprofessional and asking me to fix the issues. When I finally got him to fix the issues I wasted a whole half of a day with no discount. If I wasn’t desperate I would’ve switched to another location.
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December 2019 by Emma O.
The gas station clerk was very rude and not helpful. He came up to me while I was re-filling the tank and asked how much I filled it to and the mileage of the truck and I told him 3/4 tank, which is what it was at when we got it, and he said ok. We parked it where he asked us to, and went in to give him the keys back and he told us we needed to put more gas into the car until it was "a hare" below full. Like really?
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November 2019 by Bhavana Ya
U-Haul has given this location for returning the truck but when we go to that place the representative at this location doesn’t accepts the truck due to which I have to drop at other location and they charged me extra bucks.
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August 2019 by Mike Glaser
After confirming my rental the day before, I showed up first thing in the morning and they didn't have my equipment. The sales clerk balked at helping us, saying he didn't have any control over what equipment they had in stock. Only after calling the main U-Haul branch were we able to transfer our reservation to a different location further down the road.
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August 2019 by Gina Mife
(Translated by Google) Friendly(Original)Amables
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July 2019 by Blue Electrical
Not such a good place. While i was moving they had no trucks. after that they have so many trucks!
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May 2019 by Rich M
Choose a more professional location. I called asking for pricing specifics on a van rental for a day and they decided to hang up.
