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November 2023 by Penny Brodie
I brought my desktop in for help before my hard drive crashed.Charlie was great - replaced my hard drive and all my work was still on the screen untouched. Saved my day. I have a smallsign shop and I did not want to lose what I had on my screen. VERY HELPFUL and quick. I was there in July 2023 and will call them shortly about a hard drive in a laptop to find out if they can replace. Wizards with the computers. Very pleased. Penny
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June 2023 by Denise Neuschwander
Always there to help me fix my laptops....very courteous and quick too.
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September 2022 by Greg English
They are also able to work on gaming PC’s. They have installed a new RTX graphics card and water cooler in my PC and both parts are working great.
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October 2021 by Keith Hollander, DDS
Hidden in a difficult to access bldg on 202. They fix all kinds of business machinesGot my Microsoft surface to resurrect. Cost effective.
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June 2021 by kamal channi
Charlie is a very sincere, honest and accomplished technician. He fixed my computer to my satisfaction.
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June 2021 by K.P.S. Channi
Knowledgeable & honest technician. Fixed my laptop issue where other's failed.
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January 2021 by NJ Resident
UCI did a great job fixing my desktop computer when the hard drive malfunctioned. They replaced the hard drive at a reasonable price and were great to work with.
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August 2020 by Charles Larsen
UCI did a great job fixing my desktop computer when the hard drive malfunctioned. They replaced the hard drive at a reasonable price and were great to work with.
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November 2018 by Benton Purtle
I'm blown away that this place doesn't have more positive reviews. I've been in several times - sometimes for larger projects, sometimes for small emergency repairs.
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March 2018 by Rick Bergami
Great place. We buy all our computers from here.
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November 2017 by Nicholas Andersch
Worst customer service ever. We purchased a vacuum sealer from this company and it worked fine for a couple months and then had to go in for repairs. In the last 5 months, the unit has been back for repairs 5 times. Each with the same problems. We purchased a new motor and pump and within 3 weeks it was broken with minimal use and they have the nerve to charge for defective replacement parts. Terrible products, even worse customer care. Stay away, far away. Learn from my mistakes!
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August 2015 by J. Anthony D.
I had taken a Gateway laptop of mine, that was given to me by a beekeeper I worked for in Florida in 2013 , to have software installation done and they returned me a machine that is a inferior model than mine . Gateway model MT6728 , which came out 07/08 has some variations on that model series . The MT6728 , has a wider touchpad and the color of the top cover around it is light grey ; On the machine they returned me , which I tried the following day after I picked it up to have 'them reason with me and give me back my original one , to no use , underneath the touchpad , does Not have a feature that mine had called " Status Indicator " . Other than that , the keyboard on the one they returned , has clear signs of more wear compared to my machine which was in pristine shape and the keys are a lot looser and softer than mine that still had good firm compression action ; First thing I noticed , upon turning the machine on for the first time , was that the Screen was somewhat dimmer than it used to be ; then I realized that the ultra-bright function , which is supposed to work by pressing the Fn + F8 keys , was not working ; my computer did not have this problem , it was working fine. Then , when windows started , it was taking some 80 updates yet ; I took my computer to have W7 installed and they returned it , after keeping it for couple days , with updates yet to do ; No problem , I can do the updates ; problem was , it crashed a couple times while downloading them ; I had ran this machine before with other program and it Never crashed on me ! I Observed that the Fan was running to hard and confirmed that it was hot upon putting my hand in front of the vent ; I then took the Heat sink out , which is fairly ease on these machines , and found it plugged , I mean plugged up with lint and hair ; this is a machine , mine , not other , that , like all others that I have , are cleaned regularly , by myself ; I also noticed that all the screws on the button case were loose . . . I had been a Customer of them for a few years ; in fact , I considered them as friends and the owner himself befriended me when he realized I was from south America because he was planning to go to a trade fair and consulted me several times on what to expect upon his trip . On a previous occasion , when I had taken this same laptop to have a missing driver installed, one of the employees told me he had a model like mine , only mine " was nicer " than his and that his " had screen backlight " problems , according to his own words . . . In fact , he offered to buy mine for something like 40 bucks . . . I am very detail oriented because of my work with the Bees that teaches you a lot about organization . I come to the conclusion based upon the facts and knowledge that this company had about me , that they committed minority discrimination assuming that I wouldn't take any course of action .