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March 2024 by Patrick Markey
Went into the store last night - family of 5 . The store manager thought we were stealing and then had employee follow us around and after we were done she thank him right in front of us. We also told the store manager we did not need help and she stuck an employee on us .Comical and completely judging the wrong people —— I had to comment on here because her judgement was soooo wrong !!!!!!
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March 2024 by Amanda Mosley
Loved it the sales people were absolutely wonderful
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February 2024 by Dukes Tango
Great customer service to explain product details and tryouts. Simply superb beauty shop!
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February 2024 by Brianna B
MarieAnge was the best to help my boyfriend and I testing scents that we both like. Her suggestions were the best and her energy was amazing. She made us feel like we were the only ones in the store for the moment. She really took her time explaining the differences between the scents and which ones I would prefer based on the ones I told her I already liked.Best experience at Ulta ever!
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February 2024 by Bridget Lanouette
Sharay is so skilled at both hair care and as a stylist that I trust her completely. I always receive so many compliments after I see her no matter what style I get. She works with me to understand what’s best for my hair and gives me the look I want. She’s my forever stylist!
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January 2024 by Kaesy Felix
If you’re looking to get your hair done, this is the place! I definitely recommend Danielle, she is amazing! She listened to every detail and brought my vision to life. She was also very comforting and walked me through the process to make sure I was okay with every decision. My hair transformation and experience was a 10/10.
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January 2024 by Alexa K
I don't want to make it harder to get an appointment, but Sharay gives the best haircuts!!
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December 2023 by Dennis Orangers
Excellent customer service.
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December 2023 by Sofia Franco
Dominique Dominique Dominique!!! I let no one cut my hair but her…. She does a fantastic job every single time. Never going anywhere else.
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December 2023 by ghameurn
Hi there! Gail Carter Hamilton here! I just went into the store and had the best interaction with multiple staff members Bree, Asst Manager and Manager! I’m talking about you!!! Thank you so much for your patience as I mulled over just the right makeup to buy for my on screen presence in the coming week! I feel more confident now that I have the RIGHT foundation and not the one I had on today (yuck lol). I WILL. Be back! Thanks again!
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December 2023 by Amber B
This review is long overdue for Jackie. Jackie has been caring for my brows for almost 2 years now. She is one of the most efficient, understanding and authentic people I've met in the beauty/cosmetics space.First, she does an amazing job. I lovingly refer to my eyebrows as "Oscar the Grouch" brows. They are a bit unruly and I'm fairly sensitive to waxing. (I use AHAs and have a low threshold for pain.) Jackie always checks first to make sure my skin condition can endure the wax. She also makes genuine recommendations for my brow style not based on trends but on what is actually going on with my brows. Even when I want something different, she takes the time to train my brows over the necessary time so it's not a shock or derails growth. We ease into the new look and it always comes out beautiful. She also recommends items that will help to manage, grow and care for my brows on my own. She doesn't push products, she has answers about the best items for me when I bring up concerns. I appreciate that.Second, Jackie is not just professional, but personable. I have two elementary school-age children. So colds and germs are bountiful in my house. I'm also a caregiver to my dad and am the on-call family member for my extended family. So on any given appointment day, I can have a cold, my kids are home sick or I have to run to urgent care for somebody. She's so understanding that life happens. I'm not writing this to encourage anyone to cancel appointments willy-nilly with her, but simply to say that she gets to know who you are so she understands when things happen.Third, I love my time with Jackie. She's always got something to chat about and is genuinely open to hearing about what is going on with me as well. I love this time because I can just chill and have a good kiki for a short time and escape the craziness of my day. To be honest, it's the chit-chat I remember versus the pain of waxing. And she is great at minimizing the pain.Here's the main takeaway. She's one of the top brow technicians for Ulta in this area and there's a reason why. You won't be sorry seeing her and honestly will want to make it a regular thing.
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November 2023 by Sumaya Halawani
Outstanding customer service experience with Miss Marie-Ange! Her professionalism, attentiveness, and dedication were remarkable. She not only resolved my concerns promptly but also ensured a positive and personalized interaction. Kudos to her and the team!
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October 2023 by Serena Woodsen
THIS ULTA IS AMAZING!! The workers are so nice especially Tea!!! She was willing to help with anything and giving me all the info i need! when you come to this location look for her!!!
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October 2023 by Lynne Westbrook
Three folks behind the front counter chatting and left one poor girl to check everyone out. To the kind of place the supports their people.
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October 2023 by Cristina Azzaro
I’m not one to leave bad reviews. I e worked retail and customer service my whole life. I scheduled an appointment at the salon for a blowout. I’m in the area for wedding so I needed to plan accordingly. Scheduled for 1130. I got a call from the manager saying someone called out so could I come in at 1pm. I said yes. Absolutely. I understand when that happens. I get there on time and I’m told I’d have to wait another 40 minutes… I told the manager on the phone it’s for a wedding and the girl who told me this as well. Nothing. Now I’m scrambling. I delayed getting ready sooner to work with their schedule and they didn’t even have the courtesy to inform me about theirs. Unprofessional and extremely disheartening. I’d schedule with caution, especially if you have an event.
