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December 2023 by vincent kim
I had been treated with racial discrimination yesterday by an African American clerk who has short-cut hair at counter. She handed me the receipt without the destination on it, so I asked it. Then, she turned her attitude into arrogant and disrespectful with yelling. Furthermore, she did not apologize after correct her mistake. I wonder why the management doesn't educate their employees properly.
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December 2023 by Michelle Korsky
The workers make their own lunch hours and leave for over an hour even though the business says it’s open and doesn’t have lunch hours. I understand being understaffed, but I have never been to a Postal Service that just closes in the middle of the day because the workers want to close.
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November 2023 by Denise E.
Do not trust this post office with any of your packages! They have already been nailed for stealing IRS checks and now they have stolen several of my packages!! My next phone call will be the police department this is unbelievable. Do not trust them with your packages especially at Christmas time. There is a clerk there named Patricia that I am certain is stealing packages! She has a rotten attitude and can't be bothered doing her job. Do not trust this post office with anything important.
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November 2023 by Nigel H
Waited for 15mins at 10am because the one person that was working was on "break". Five other people were waiting as well.The bell was also broken so the lady waiting the longest had to shout to get the assistance.
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November 2023 by Nikolas Mataka
Horrible horrible service. Go here if you don't mind wasting your time; these workers could care less about doing their job and helping their customers.
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October 2023 by Drew Sirianni
FYI they randomly close in the morning for lunch even though the post office website says they're open from 9:00 AM to 5:00 PM. See attached photo.
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September 2023 by Austin Berube
Was going to post about an employee being horribly rude but I see a bunch of people beat me to the punch. She is beyond staff training, she needs to be removed. I don’t care for my job either, doesn’t mean I get to be horrible to people about it. Get a new job or get over yourself. Experience with her alone brings this down to a one star rating which is unfortunate as there may be good things (or staff) in this place (which I haven’t yet seen) but her miserableness overshadows it all..unless you’re looking for a Karen’s diner (they insult you and you pay them for it) experience then have at it.
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September 2023 by Scott Palma
HORRIBLE customer service from Raquel. Never seen somebody so rude. I guess i accidently used the "priority" tape and she physically ripped the tape gun out of my hands and then refused to take my package. Completely disrespectful and racist. I will be reporting this and filing assault charges for her physically assaulting me. SOMEONE NEEDS TO TRAIN RAQUEL ON HOW TO COMMUNICATE WITH CUSTOMERS INSTEAD OF SNATCHING THINGS OUT OF THEIR HANDS !!
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September 2023 by Grammy Sassy
Patricia is very welcoming and friendly and has a beautiful attitude and smile.
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August 2023 by Elizabeth S.
The lobby hours are posted until 6:00 PM. I don't live nearby so planned to pick up my organization's mail before our monthly meeting from our KP PO Box. I arrived at 5:55-plenty of time to grab the mail and go, BUT THE LOBBY WAS LOCKED!!!If you say you're going to be open until 6:00, be open until 6:00!!!!!
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June 2023 by Jeff Keating
I think this office is performing well. Many of the reviews here don't seem to consider the large funding cuts to the Post Office the occurred under the previous administration. If you vote for people who don't want public services, you are lucky to be left with anything. I've lived in countries with no public post. The US post office is a great blessing. You don't know what you've got until its gone.
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May 2023 by Sydnee Woodhouse
I usually dread going to the post office but i was pleasantly surprised this visit I went in to drop off some documents for my passport and the black woman with short locs (I didn't get her name) was very helpful and friendly. I want to thank her for being so kind and appreciate her for her help
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May 2023 by Michele Gargiulo
Patricia was so nice! She helped me pick the cheapest options for shipping my books and made sure to help me with the labeling!
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March 2023 by Bridget Rose
Showed up at 1:25 on a Tuesday and there were “close for lunch” signs up (with no return time) and the lobby was closed. There was a long line of angry people waiting so I just decided to leave and go to the Audubon post office instead. The people there were very friendly and fast. I won’t return to this post office in the future.
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January 2023 by Olivine Alex
Went into this post office and after waited my turn, I stated good morning to the lady with no reply. I asked for a money order with priority. She asked for the zip with I mistakenly gave her my zip code and immediately apologized and corrected her. She raised her voice and stated " can you make sure it's right because now I have to go back out the system and scan again" I apologize because it was a honest mistake. She gave me a nasty mean look as if I was an enemy or something. After she gave me my envelope to fill out, I ask should I write on the envelope or is there a sticker to write on. She proceed to had my a sticker then stated " Don't mess us because that's my last one" very loudly so other customers could hear. I felt ashamed and embarrassed. There was no need for her unprofessional behavior. She have zero customer service skills and is very rude and again unprofessional. A simple zip code mistake which was corrected immediately shouldn't have led to that tone or behavior. Super nasty attitude.
