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September 2023 by Claire Fahey
Great experience. My wife and I went into the Kingston location and were greeted by a very nice employee named John. John worked with us and recommend a few washing machines that fit our needs. Never once did we feel any sort of pressure to overspend on the "best" models. Their prices were far better than the box stores and the customer service was top notch. Overall it was great experience and we will buying all of our future appliances from Voitek from now on.
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September 2023 by Eileen barziloski
Decided to support a local business, purchased four appliances. One was backordered 3 to 5 days took four weeks. Wanted to pay for everything including installation. Thought I did. Never knew it was a separate charge. The problem is with the service. They were scheduled to be delivered, the day of delivery I called to find out what time they would be coming. Was told one appliance was damaged, one on backorder, they weren't going to deliver. I was upset and wanted everything delivered except the b/0 when the delivery guys came, I found out our delivery wasn't ever scheduled. Since it was the end of the day, everything that could go wrong did. Couldn't figure out how to hook up the washer, the dryer cord was too short to reach the plug, the installer was trying to do anything so he didn't have to put on a larger plug. I told him it was unsafe how he was trying to do it. I told him how to hook up the washer. He said I should have installed it. The refrigerator is still not level. I wish I could say things went great, but everything was a challenge. After today's delivery, charge, dissatisfaction I was left feeling frustrated. I don't want a phone call to take down this review. I explained everything earlier today and not once was my experience acknowledged or any effort was made to make things right. To be honest I don't have a lot of faith in the installer who did the gas stove, he was abrasive and wanted his money. Lessons learned. Had I known I would have shopped around.
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August 2023 by RONALD DAVIS
Logan has always been very helpful and knowledgeable when we have ever needed help with our appliances. He is our go to guy when we need help!
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August 2023 by Christine Hummel
I went in the Kingston store and was immediately noticed by Logan... He was attentive and patient as I explained my issues at hand with my current appliance. Within no time he showed me what was available to meet my needs and ease my concerns. Excellent and on point! Very good exsperience!
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August 2023 by LiquidTW
Great place with great prices, but even better service, Logan helped a lot while grabbing a new TV, he was very knowledgeable and also gave great personal views on them as well, I am highly satisfied and definitely will be returning in the future.
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May 2023 by Janel Brown
I told Jeff what I was looking for in a washer & dryer and he wasted no time in bringing me to the items that would be perfect for us. He was very knowledgeable with what the products had to offer and explained all costs for propane gas hook-up, installation as well as taking our old machines away. We received delivery 2 days later.While the paper work was being processed, We all (Jeff and staff) shared photos and our love of dogs as we as talked about local vets/hospitals and alternative care. I received a letter in the mail from Jeff stating he forget to give us the info while we were there and gave us names, address & phone numbers of said of local vets for my dogs. Absolutely great experience. BTW the washer & dryer are literally the best I've ever had.
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April 2023 by Pete Joseph
Needed to get a washer and dryer but didn't want to go to the big box stores. Staff was friendly. They have a selection of brands on hand and can order others.
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March 2023 by Jim Halpin
When our refrigerator stopped working we checked the big box stores and it was going to be days or weeks before we got a replacement. Instead, we went to Voitek and they squeezed us in for a delivery the same day. Excellent customer service. Highly recommend!
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March 2023 by Valerie D
Helpful. Not pushy. Needed a microwave- not fancy. Got one right away Just wish they posted prices - dislike shopping and having to ask the price for all items your comparing.
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March 2023 by blaise robert
It has been three months since our speedqueen washer broke. We have only had the machine for 2 years and we purchased a 10 year warranty. After months of calling and no one showing up, we finally got someone up here. We explained the issue that our washer wasn’t spinning and he replace the filter then left. He didn’t even test the machine before leaving to make sure it was working. Spoiler alert, the machine still isn’t working. Please go elsewhere to purchase a speed queen washer if you valuable a good warranty and someone actually fixing your products.
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March 2023 by daniel fine
Great staff, they will make accommodations for your delivery and set up.Pricing as good or better than big box stores.
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November 2022 by nanda palissery
I would never go shopping anywhere else again. They gave me the best price by a long shot and the installation was painless and great. There is no reason to shop anywhere else and local sales keep the money in the area. I would recommend them to anyone.
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October 2022 by Adam Puscavage
Bought a speed Queen washer from them a year ago with a warranty, 7 months after purchasing it, it broke and they stayed it to us that they could not find a repairman to fix our washer. I will never ever go back to the store again. I bought a speed Queen washer and speed Queen dryer and a 2,400 refrigerator from the store. If you want to buy appliances that will never be fixed or repaired. Go through the store, otherwise please go somewhere else!!!!!
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September 2022 by Shauna Figura
Recently bought a washing machine here and I would highly recommend Voitek. We were greeted right away by Logan and he was wonderful. Not only was he extremely knowledgeable about the washing machines he was personable and he took his time with us, and was never pushy to make a sale. We actually left to price around at other stores but came back because the price was good and we wanted to give Logan our business, especially after seeing the other stores. Once we settled on a machine Logan took the time to walk through how to use it and answer all our questions. He even helped us load it on to our trailer!! We 100% recommend Voitek and will definitely be returning for future appliances.
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August 2022 by Joe Gandia
This is the best experience we ever had buying an appliance. The sales man Jeff was so knowledgeable and helpful. I cannot stop saying how good it was to deal with Voitek. Delivery was on time and done with professionalism.