“I love this amazing post office! They have a great selection of priority mail boxes on display and available at all times. The thoughtfulness of the staff even includes "Sharpie" markers available for use. The staff are genuinely helpful. It is never crowded, and no other post office comes close, especially if you need just the right box for shipping.”
“Due to me being handicapped i had to have someone drive with me so i could get out in front if store and use my vehicle to help me with my cane to get up on sidewalk. The area to walk from a lower level sidewalk is too far for me to walk. And im unable to step up from road to top of sidewalk no ramp or railing.”
“I am astounded at the bad reviews. We never have a problem with our mail delivery, and when I ship at the post office (which is A LOT!) I never have any issues. Always prompt, polite, and helpful.”
“Things at Gap post seemed to have improved drastically. I have a good feeling its because a retired Command Sargeant Major from US Army is there. A retired Sargeant Major always does seem to change attitudes where ever they work.”
“Even being so short staffed, they are still pleasant and accommodating. We see how hard they're working to get as much as they can to the customers and we appreciate it!”
“We used to not enjoy this post office, but lately it's been really great. I think perhaps the new personnel are making a huge difference for the better. Janine at the front desk is always pleasant, professional, and wonderful to work with.”
“I like this post office, the lady working there is nice and friendly. She not that talkative, but for me that's just fine. I usually have packages that already have prepaid labels, so i just drop off and go. I appreciate the quickness. I don't ever have to worry about them, not scanning my packages.”
“I have never really had an issue with this place, except few years back their was terrible grumpy lady at the desk, that didn't say anything to you walked and acted like you are nuisance. I love my mail carriers though. I never had any major issues with packages being lost/or opened. they been damaged but i don't think it's necessarily their fault.”
“I don't see all the fuss, they do their job and they do it well. They've always been courteous to me and I've never had an issue here. I've even asked for some unique requests and they've always complied. Same cannot be said for a lot of other places.”
“I love Cindy at Lancaster post office. It's location was impeccable centrally across from Lancaster police office....I highly recommended for them to have performing arts ....mantra”
“I believe the post office these two negative comments are talking about is in East Earl, less than a mile away because I go out of my way to come here at 1058 Main Street just to avoid the negativity at the other branch. The lady here is the most helpful person I have ever come across”
“It's been almost 2 years since we moved. We had couple mail mixed ups with our neighbor at first. Very understandable since we have the same street number and the same first letter of the street name. Marian's always been very helpful when I dropped off our mail. This is a one man operation post office so we just need to be more patient and give more grace.”
“I had the best experience at this Pack & Ship! The woman who helped me was incredibly friendly, and even though I did a terrible job packing my rug, she took the time to help me repack it properly so it would arrive safely. She went above and beyond, and I truly couldn’t recommend this place more. I’m so happy with my experience!”