Cricket Wireless Authorized Retailer is a friendly and helpful store that offers good service and affordable prices. Customers have praised the staff for being knowledgeable, polite, and quick to assist with various needs, from switching service providers to fixing phones. One employee, Chris, is especially appreciated for being thorough, helpful, and funny, making the experience enjoyable. Customers reported that Chris helped them save money and get better service, though there was a minor issue with a phone repair that was quickly fixed by another staff member. Another employee, Kayla, is also recognized for fixing a phone mistake without any trouble. The staff are described as multitasking, attentive, and willing to answer questions, creating a positive shopping environment. Many customers have switched from other providers like Verizon, Xfinity, and AT&T, and have found the transition smooth and satisfying. Overall, the store is seen as a great place with caring employees who go above and beyond to help customers.
Kittanning store is the bomb.Chris always goes the extra mile!!!!
July 2024
Came yesterday chris messed my phone up more then it was came back today for Kayla to fix it and she also had two others she had to fix due to chris when Kayla called to ask for help he was mad she was calling him but I know to only come when Kayla is working cause she fixed his mistake with no problem
July 2024
My husband and I just switched to cricket from xfinity mobile. Chris helped us switch and it was such a fast process. We love our service so far!
