Troy-Alan Buick, located in Kittanning, Pennsylvania, celebrates 28 years as the #1 Buick dealer in the state and has been awarded the 2023 General Motors Dealer of the Year. The dealership offers a wide range of new Buicks, Troy-Alan certified pre-owned vehicles, and pre-owned vehicles, serving customers across several counties, including Armstrong, Westmoreland, and Allegheny. Reviews highlight a mix of experiences. Many customers praise the knowledgeable and friendly sales staff, particularly noting the excellent service provided by sales representatives. They commend the efficient car-buying process, with some customers completing their purchases in just two hours. The service department is recognized for timely oil changes and inspections, with free car washes included. However, there are concerns about customer service regarding inspection fees, which some customers felt should have been complimentary. Overall, Troy-Alan Buick is noted for its professionalism and dedication to customer satisfaction, making it a trusted choice for vehicle purchases and maintenance.
Your service dept is top-notch! Efficient, professional, and polite.
October 2025
Service issues are well explained and what more can one ask for to make informed decisions.
September 2024
Monica Morgan, my sales rep. was very kind and patient explaining all the new electronics to me as I didn't have a clue. She knew the answer to every question I had on the Envision. Very knowledgeable on what she is selling! She made the transaction a Happy Experience. "Thank You So Much Monica" I could not be happier!!!!
