The CVS Pharmacy in Kutztown is a clean, well-organized, and well-stocked store. It is described as a great place to shop, offering reliable value with great sales, weekly deals, and ExtraCare rewards. Customers appreciate the convenient options like the CVS App for coupons, same-day delivery, and free pickup. The staff is consistently noted as friendly, helpful, and nice, with the pharmacy staff maintaining happy attitudes even when busy. Many find it a convenient location right in town. However, some issues were noted. One customer reported a prescription was not ready despite being told it was, requiring a return trip. Another mentioned an employee seemed focused on closing for lunch while several people were in line. A significant concern is the bathroom, which is described as absolutely gross and not cleaned daily, with a suggestion that daily attention would make the store amazing.
Always short staffed, often make mistakes and often long lines.
March 2026
People....all you have to is show them your bottle and you will have your refill the next day. Don't be assholles about this. They do an excellent job at a very hard job. I think they're awesome.
December 2025
Friendly, efficient and helpful workers with everything I needed on my trip to CVS!
