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March 2024 by Kalie Hess
As I read through these reviews, it seems like this store has had problems with expired products for quite some time. How have they not come up with a plan of action to correct this issue is beyond me. I was just there today and I picked up to go cups of cream cheese fruit dip from the produce section. Trusting a normal grocery store who should be doing their dudiligance to have proper products on the shelf, I wouldn't think I would have to check dates. I get home, put the groceries away and sit down and start to eat this with my fruit and it just tasted off, really bad, so I check the date and low and behold the best by date was JAN 13th 24! The amount you pay for these products at this store you would think they could make sure the products are fresh... I will not be returning.
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December 2023 by Chris Zerfass
Just stopped to get help at customer service and the lady wouldn't help me because she said they closed at 6:00. I said it 5:30 and she rudely said well, we're closing at 6:00 and continued to text on her cell phone.
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November 2023 by Jamie Schlenker
The store is always clean. The people that work in the deli are so kind and helpful. All the staff are very helpful. Also want to thank the young man that makes the fresh sushi in the morning.
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November 2023 by Jeffrey Roberts
It's always clean but I don't want some robot chasing me around.
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September 2023 by Denise Witman
Store is always clean. It is my opinion that Giant sells a better selection of Fresh Fruits and vegetables than it's competitors. Giant always has the product (s), that I stopped to get. No substitutions. Shelves are always fully stocked. Customer service, no matter if it is the start of the day or end of the day, the customer service at this store is superb as I always see these young faces smiling and wanting to be of assistance. Prices are very competitive as well with Giant winning on some products and other stores selling the same price for a little less than Giant Food Stores. If you are in Kutztown visiting, over at the University, just a half mile away, you should definitely drop in at this store and grab up some fresh fruit.
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August 2023 by r bruce thompson
Exceptional except for the fact that two checkout registers decided to stop working and I needed to go to a third one to finish. None of them were self-checkout ones by the way !
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July 2023 by Michael Joseph DiTullio
Great supermarket haven't been to kutztown in years and was surprised this was here will definitely be back
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July 2023 by Amy Lawlor
Wonderful shopping experience. The employees at the deli were extremely helpful and patient as I was trying to decide what to order. They also offered samples to my daughter of the the items I bought.
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June 2023 by Ian Carroll
Great locations! Lots of product options and decent produce selection.
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May 2023 by Brennen Clouser
If you do not have a Giant card, this place is a ripoff. Everything is overpriced. Weis will use a store card if you don’t have one. This store is not willing to help at all. Will never return.
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April 2023 by Ron C
I have usually had great luck buying from this store until Friday. I bought a pork roast intended for dinner on Saturday night. When the package was opened, the smell coming off that pork roast would have gagged maggots. My wife and I were definitely gagging. Food is expensive enough. We don't need to buy stuff that is rancid. I threw it in the trash. I wasn't even going to let the cats eat it. ?
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April 2023 by Toby GettinRdone
Great place to grab some groceries..very clean and upscale enough for me. I used to shop at redners but giant offers a much broader range of products
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March 2023 by Steven Lynn
Nice big grocery. Prices are really not bad compared to others. Gas points on purchases is what puts it over the top for me. Can really save a lot on gas. Checkout lines are of course the downside. Never enough open lanes and slow moving.
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March 2023 by Tamara Peartree
Weird robot thing is creepy. Nice to offer discounts to the kids, what about the locals, the people who support you all year and are often elderly? Internet is often down to run specialized cards for the disabled or needy making my job as a caretaker a real pain. So we take care of the kids while screwing over the elderly veterans and the disabled. Okay....And if you call, the bubbly headed kids working seem to be completely clueless. And managers.Suggestion, if your machinery is down again today, like it was yesterday, and three times last week, maybe you should put a note on the door, not the register, in BLACK INK. Not light light grey and pink. People actually have other things to do with their time other than to shop for total inability to check out, over and over and over and over.. I don't do that, I'm smart enough to check at customer service via phone, preferably, if someone actually answers, so I don't have to waste my gas and time driving there, but you know... Somebody has to answer the phone....so I don't waste my time, but I've watched people walk away from shopping carts in sheer frustration at the checkout line, leaving everything right there...
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March 2023 by midnight moon
The sales associate Cecelia or Calliefever very rude to me from this giant food. I also saw her coming out of the mens bathroom stall with a guy when I was walking in. If this isn't taken care of then I will contact corporate
