-
March 2024 by James B
Had my SIM card go bad on me and Jon fixed it up extremely quick and made the process easy. Thank you Kutztown store ??
-
March 2024 by Lisa Murray
Very friendly everytime we go in
-
February 2024 by Sara Bush
Justin was helpful and provided me with a great deal on my phone and a tablet.
-
February 2024 by alyssa arndt
very nice people! don’t beat around the bush and got me taken care of quickly
-
October 2023 by Zach Althouse
I cannot say enough good things about Justin!! I have been dealing with issues related to setting up a new line for weeks, partially my fault and partially Verizon customer service's fault. Justin went above and beyond to solve the issues and I finally get to say that I left the store a very happy customer!!
-
October 2023 by Not Lighting LLC
Why can’t all Verizon Stores be like this one? I drove out of my way to this one based on their reviews. And the reviews are right, They are the most friendly, honest and knowledgeable Verizon employees I have ever met. Fixed my issues the other store couldn’t fix for weeks in 2 minutes. I will never go to another store.
-
September 2023 by Leonard Lundquist
Justin was great ? Thanks for your help. Great place for phone service
-
July 2023 by TRACEY FREY
Justin and Jon are very knowledgeable and never loose their cool. We love knowing we will always get great service at our local store.
-
June 2023 by Leigh Williams
Came in 3 times this week to try to buy a new iPad and had to leave after a few minutes because their AC has been broke and it’s unbearably hot, it must be over 100 degrees in the store. Horrible customer experience, is Verizon too broke to fix the AC? Sales person came running after me apologizing after I walked out I feel bad for them.
-
June 2023 by Diane R. Maurer
I received prompt, helpful advice and service! Justin was courteous, very knowledgeable and answered all my questions regarding my Upgrading to a new Smartwatch!
-
May 2023 by Carmine Esposito
I had a great experience, as usual, with these guys! I don't know how they do it, but they always manage to exceed my expectations. They are truly skilled at what they do.
-
March 2023 by R G
Love this verizon store. No waiting, no long lines. Very professional staff here, they really take care of you and anyway of help that you need buying and choosing the best phone for you!I love my s23 ultra woo-hoo! My phone is much better and Lighting fast!!! with Verizon! So happy I came back to Verizon! Keep up the great work.
-
March 2023 by Ray Jameson
Bought a new Motorola phone today. Justin transferred the info from the old unit to the new one while I was on an emergency call. I'm working as a Paramedic.
-
February 2023 by Chad Long
Our experience fine. The 5 other customers behind us that had to wait due to lack of staff might have a different opinion.
-
December 2022 by Alex Nilsen
Justin was extremely helpful, knowledgeable, and a pleasure to interact with while picking up my new iPhone 14 Pro.
