Dollar General is a popular retail store that caters to the needs of the local community. The store is known for its friendly staff, particularly the manager Mrs. Melinda, who is described as a "sweetheart" who welcomes customers with open arms. The store has undergone improvements since Mrs. Melinda's appointment, and customers appreciate the warm and caring atmosphere created by the staff, such as Patty. However, some customers have reported issues with the store's customer service, particularly regarding the handling of declined credit cards. Additionally, the store can be crowded and low on stock due to its high traffic, leading some customers to avoid shopping there.
Someone should educate their staff on customer service 101 so that when a customers card declines they don’t announce that they have “insufficient funds!” 🥴 politely say their card isn’t working so they can refrain from embarrassing the guest. 🙃
February 2024
Clean and busy store. Had a bit less to offer in the home goods sections but this store sees some high traffic. Whole front end of the store smelled like onions from the Subway next door tho
August 2021
Close and convenient enough to go to if you need to grab something cheap, customer service here is great friendly people
