NBT Bank

Most Recent Comments

• May 2023 by Thomas Chernasky
  They have multiple signs that say 24 hour ATM. The one inside is locked due to them closing at 4 (fair) one outside is locked. So clearly not open all 24 hours of the day. Improper advertising. Never will I go back to this bank again.
• June 2020 by Leslie K.
  This bank is shady don't do business with them!!! I've had to report them to the better business bureau. I have a personal loan with them and when I tried to pay it off the stated it's my fault that the account information I gave them was incorrect when in fact it's their phone lines that skip while talking. They continue to charge me interest on my loan while they "looked into it". They also messed up my credit while they were supposedly looking at the issue. They did NOT call back when they stated they would which caused the payment to be "late" which accumulated more interest even though I tried to handle this situation long before payment was even due. They refuse to allow customers to speak to a manager and their customer service representatives shouts at you and will try to talk over you. I am warning everyone not to do business with this company.