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March 2024 by R C
Mail is missing for months at a time and disappears, prescriptions from the VA take a month to maker it "rush delivery" from the VA in Wilkes Barre, I could literally walk there and back faster, and today we had 2 inches of Snow, I have had NO MAIL IN OVER A WEEK, missing mail from the PA government, my lawyer, the VA and the frickin post office, I got a line about no delivery today bc of the snow? 2 inches? THIS IS NEPA. Mail goes dead for weeks at a time, mail never shows up, and all I hear is "its presorted before it gets there, then just replace this drain on the tax payers pockets with a mail sorting machine because that will actually show up for work and not give some weak borscht about weather. "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds."
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January 2024 by Poconos Resident
Moved here a month or so ago from a neighboring county and I’ve been so pleasantly surprised with how I’ve been treated as a customer from both the post office and my carrier so far!
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December 2023 by Gee Man
Love the lake Ariel post office 18436 A1 !!!
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December 2023 by Liz lustig Mclaughlin
Sweet water rd postman is horrible he literally threw a microwave on my concrete porch it's all damaged and I'm angry as anything. Po sucks will not answer phone!
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June 2023 by Steven Trimmer
If you live in a community, they will not deliver packages to your house. They will go to the community mailboxes and leave an "Unsuccessful Delivery Attempt" form, forcing you to go pick up your package from the Post Office. So lazy and inefficient. Nobody else does this - UPS, FedEx, Amazon Delivery have no problem delivering packages to your home. Only this USPS office won't deliver packages to your actual home address.
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April 2023 by SouthCanaanlady1
On two different dates 3/13 & 3/23 sent out checks to pay my bills & they never received them. Now I'm being charged late fees & also $30 each to cancel checks at bank. $300 total
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December 2022 by William Carlin
This Post Office needs to address the parking situation with upper management as customer parking is a nightmare.
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November 2022 by T W
I've been in contact with this post office several times and they have been excellent. There carriers are very friendly.
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June 2022 by Tray BN
So far this year 3 out of 4 Amazon deliveries they sent to the wrong house. In the past the even sent certified mail to someone else and had them sign for it.
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May 2022 by Tim W
I've been in contact with this post office several times and they have been excellent. There carriers are very friendly.
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April 2022 by J T
Our Postal Carrier Melissa is Awesome! Delivers all our packages (a lot) right to our door step and we have a very long driveway. She goes above and beyond!
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March 2022 by Keisha Salmon Artist
I've been using this P.O. for the past 11 years. They get the job done.! Friendly people. They keep my. Small business going. Keep up the good work guys. ??
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November 2021 by E A Kay
Amanda is great. Very professional and top notch service ?
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September 2021 by Lou n
Very rude woman works there. She does nothing but complain. I just buy stamps and would be afraid to mail package for fear she would yell at me for bothering her. I have been in there many times and this woman never smiles and speaks so gruffly to customers. Worst post office. Hamlin and Greentown staff are 100% better than this nasty place.
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July 2021 by Jonathan Teichberg
Our Postal Carrier Melissa is Awesome! Delivers all our packages (a lot) right to our door step and we have a very long driveway. She goes above and beyond!
