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September 2023 by Emma Fisher
Willow location is one of the best we have visited Macol was awesome
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September 2023 by Rob Troup
Really appreciated the professional and courteous assistance in porting my business number to my home account provided by LaDetrius. It wasn’t a normal transaction, particularly with my son (the authorized account holder) deployed to Eastern Europe. LaDetrius was patient as we managed to get all the authorization handled. I normally expect to walk away disappointed when dealing with technology, glad that LaDetrius proved me wrong!
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August 2023 by Ryan Frey
Fiona was amazing! Super friendly and knowledgeable. Give her a promotion or a raise ASAP!
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July 2023 by Ilona Lind
I’m glad that this location exist! The staff is very nice
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May 2023 by Bryce Good
I was very impressed. Everything was explained to me very well. They treated me with kindness and worked with me to meet all of my needs as a costumer
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May 2023 by Cyana Flores
Costumer service was amazing ! The person who helped me was very friendly, able to multitask & helped with everything i needed !
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April 2023 by J Lehmberg
Maycol (and his trainee Nate) was fantastic and extremely helpful at the Willow Street location. He walked me through the process of upgrading and made it so simple. So appreciate the customer service. If you haven’t visited the Willow street location, you need to do so. Great staff!
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April 2023 by James Merkel
Fiona at the wireless experience store at AT&T was phenomenal. She explained all the features of my new phone, provided insight on upcoming charges and made sure I had everything I needed for my new phone.
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April 2023 by Marcellus Brewer
Fiona was great, had me in and out the store. She was nice and had a nice attitude. She was able to help me with my purchase with no problems at all.
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April 2023 by Jonathon Lash
Great store!! Very helpfull. LaDitrius Siblayat was awesome!! Best experience I have had in a long time with AT&T at a store because of him!! Thanks man. I will never go to another store as long as you are there
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March 2023 by Deb Ondeck-Evans
I visited this store on February 18 to ask if they could help me with issues on my phone. They told me that was nothing they could do but sell me a new phone with a new phone number. I told them that this is only a 1 year old. So they told me that the store that fixes them. I went there 2 days later and they told me to take it to Asurion. They told me that the warranty expired 2 days before that. I called the store and they told me that they were waiting on an answer from corporate. I continued to call the store and got no response from them. I took the phone to Asurion and had it fixed it had 5 viruses and a defective screen. Thank goodness someone listened to me and helped me. I also had to call corporate myself to report the problem. I will never go to that store again.
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March 2023 by miguel ortiz
Maycol The store manager addressed every concern and question I had even took the time to go the extra mile will definitely recomend 110% will gladly do business again ?
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February 2023 by Debbie Moore
Super nice customer service, made it a breeze to upgrade to a new phone.
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February 2023 by Marie
Don was not friendly or helpful.
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January 2023 by Chris Bridwell
Very welcoming, I also had kids with me who can't sit still so he let them play cornhole. Very friendly and the process was smooth.
