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October 2023 by Keith Rauchle
ALWAYS check your receipts. They will charge you for fuel even though you returned your car full. What a bunch of crooks!
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August 2023 by Dudu Brown
Charge me over $1800 for 3 weeks. I wrote u told me u over charged me 100s of dollars over made me wait 2 weeks then told me you not given me anything. I overdrew because of that.lost my house to i believed your business ethics to be solid. This is not good businessTook my last...... I sold my car only for yall to overcharge me n now i dont have car or money .
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August 2023 by BETH LUDWIG
Crooks, my rental was $600 and it was AAA when the car was returned they took $1900 from my bank account and lied, cost me over draft fees etc!!!! Don’t rent from them!
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April 2023 by John Hatch
Guy answering phone beyond rude and unhelpful. Told him car rented from Avis and alarm keeps going off on Nissan Rogue intermittently. Told me need to call corporate as can't help me and Told me not an issue with rhe Rogue when internet has tons of videos on tbis.
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March 2023 by Ryan Nolan
I have rented from Avis locations all over the country, and this is one of the best. The service is always friendly and fast. Plus they offer EVs, which I cannot find in large cities like Chicago and NY.
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February 2023 by Eddie T
This airport will surprise you. The rental center has a very friendly professional staff, with a nice selection of vehicles to choose from. You walk less then 50 feet to your car, not no bus, to a train, to a plane non-sense. For years I’ve been taken amtrack to Philly airport.You are better of flying out of here for a couple of bucks more and have the convenience of having your car here when you return. I hope the airport purchases more nearby land for vehicle parking, as they grow and please don’t charge the residence of the nearby county’s parking fees!! That’s your unique selling point.
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October 2022 by Isaac Neuman
They never shared with me any geographical restrictions in my confirmations. Then proceeded to have a piece of paper on the counter the day im picking up telling me they would charge me 1000 dollars for passing the mississipi river which my destination was 250 miles across. To think that if my destination was 251 miles shorter i wouldnt be a liability, at least they had the curtosy to lay out that piece of paper warning me that i would be extorted for no logistical reason.. wont be doing business with them again.
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August 2022 by Ken Garman
Waited in line over an hour to get a car I reserved ahead of time
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April 2022 by Michael Cowart (BigTruckerMik)
Fast and friendly staff. Got a great car. Definitely will use them again
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December 2021 by Michael Cowart
Fast and friendly staff. Got a great car. Definitely will use them again
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July 2021 by Zach
Dan is the nicest guy in the world and provides exceptional customer service. Been renting thru Avis for many years and will continue to do so. Never had any car trouble or issues with Avis. Dan has taken care of me every time!
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July 2021 by Steven Lewis
Called the Avis office an hour after opening…no one answered. I wanted to see if a car was available to exchange for the car we were given in Philadelphia which reeked of cigarette smoke. Drove 15 miles to the airport and a disinterested man told me that no cars were available. As he as sitting behind the desk staring at me with a "I couldn’t care less expression”, I wondered why he did not have time to answer the phone….given that he had no cars to rent and therefore nothing to do. Lame!
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July 2021 by giselly nieves
Worst service. The person in charge very rude and i need to change a dirty car that they gave me and he don't do a minimum for me. Never more?
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April 2021 by Peter Sanchez
Great inventory, awesome customer service ! Dan is the Man !!! He is always so helpful Avis should appreciate this employee. Thank you Dan
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July 2020 by J F
Had a car, little wait, friendly guys.
