Build-A-Bear Workshop in Lancaster offers a fun and creative experience for children and families. Guests can create their own unique plush toys by adding outfits, sounds, and scents. One special option is Recording Your Voice, which allows customers to record a 5-30 second message to be added to their plush. The store also hosts parties for birthdays, office gatherings, or community events, with options that include a customized furry friend, a Special Heart ceremony, and party games. Customers can book these events easily by visiting the website or calling the store. Many visitors find the experience magical and enjoyable. Staff members are praised for being friendly, helpful, and knowledgeable, guiding both kids and adults through the process. During birthday parties, staff are especially commended for their patience, kindness, and ability to make the day special. Some mention that the store can be expensive, but there are more affordable options, such as bears priced at $16, and occasional discounts like a free $10 gift card. Customers appreciate the wide variety of outfits and accessories available to dress their plush friends. Overall, Build-A-Bear in Lancaster is seen as a place for kids to have a memorable and joyful experience, making it a popular destination for creating personalized stuffed animals and celebrating special occasions.
The staff here were incredibly nice and knowledgeable. They fixed up my son’s Dino (because of course he’s hard on his stuffies) and we walked out of there with 5 new friends 🤦🏽♀️ Admittedly, one was mine so I can’t completely blame the children 🤣
May 2025
I love how the staff take so much care with everything. They were the sweetest.
December 2024
Gabby and Maxon did an incredible job of guiding me and my daughter through the process. Helpful, conversational, and so knowledgeable! Thanks again for the magical experience!
