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March 2024 by Annette McClarigan
Love their clothes and staff is very helpful
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February 2024 by Rina Ellis
Chelsea Square Shopping CenterStore Address:1645 Manheim PikeLancaster, PA 17601On February 4th I placed an online order for pickup around 10am. I went to the store around 3pm, and asked if they ever received my order because nobody got back to me and I never received an email that my order was ready. The store manager told me that “Online Pickup Orders Are Her Last Priority on Sunday” so I repeated back to her to make sure I heard her clearly. And that’s when she said yes that is correct, she went even further to say “Ever day during the week online pick up orders at my last priority” I said wow ok, thanks and left the store. Now I’ve been busy the last couple days so I’m just getting around to write this complaint. I don’t appreciate the way I was treated at the Chicos store. I’d hate to think it was because of my race/age. So I’d say maybe she was having a bad day or she doesn’t have proper customer service training/skills to be a manager. Either way it was unprofessional and distasteful.
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January 2023 by Maureen Brubaker
Always find something I can't live without!!
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March 2022 by MaryEllen Stogdale
Love shopping here.
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February 2022 by Kayla Sayres
Excellent, always amazing costumer service! ?
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December 2019 by Sherri Davidson
I love Chico's!! It's the only place I buy my clothes from. It is very hard to walk out without having purchased something. Very complimentary styles for every shape and age.
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December 2019 by Brandy Beazley
2 employees working. Both on cell phone looking at pictures. When i went to ask question, one employee looked up and she could say was yes. Seemed more interested in the phone than helping customers. Wont be back.
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April 2019 by Patricia Savage
Friendly and helpful customer service
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December 2018 by Christine Fisher
Everyone who works here is very helpful. If the item I'm looking for is not in the store, they check the computer to see if it's available at another location and then it's sent to my home with free shipping. Great selection of clothes.
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December 2018 by Merle Norman Cosmetics & Spa
Always a pleasure to shop here. The staff is knowledgeable, creative, and dynamic!
