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March 2024 by Raymond Esh
Awesome experience, great service. And a lot less cost for service plans.
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March 2024 by Magaly Cruz
Awesome place to go they help me so much on everything the service was amazing
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March 2024 by Lavonda Mcnair
Best service bilingual speakers awesome ?? ppl to do service with
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March 2024 by Brian Lehmann
Freddy is very helpful with new phone mayhem! Thanks again!
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February 2024 by Paul Blank
Very poor customer service
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July 2023 by Jamez Fultz
Your customer service at cricket wireless in Lancaster PA tried to rip me off. I wanted to upgrade my phone and one of my daughters to a Moto G stylus for $59.99. When talking to him he stated they were $189 and I told him no it states the upgrade is $59.99, it states it right here. That is what my store also stated back near State College before we left on vacation. So he said oh I see so I stated we would take them. He rang up mine and said do you agree to the amount and I looked at it and I said why is it $189, we just had this discussion, upgrade is $59.99. His exact words oh no not on the moto G stylus. I told him that's the phone we just talked about and you said yes now you're saying no. My upgrade is $59.99 I had these phones for over 2 yrs. Told them he was trying to rip me off when it states right there in the phone upgrade $59.99 yet he is looking at a piece of paper saying no that's not correct. Called customer service and told them your customer service just tried to rip me off, explained to her she said no it's $59.99 your past upgrade I can mail them to you. Told her no I'm just going back to Verizon, with Verizon 27 yrs they always gave me the new customer discount on my upgraded phones just to keep me as a customer. Cricket wireless doesn't care so tomorrow I will go over State college and switch back all 3 lines. And not once did they try and rip me off.
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October 2022 by kiana !
the guy there was probably high , and gave my sister a Tennessee number even tho we’re in PA.
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August 2022 by love
the guy there was probably high , and gave my sister a Tennessee number even tho we’re in PA.
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June 2021 by Kate Coleman
Great experience with upgrading one phone and changing over another from different carrier. Maria was so knowledgeable and so very efficient . Easy access and plenty of parking. Maria did say they would be relocating to the Target store location. I WILL follow her on as needed products & service.
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March 2021 by Kevin Switzer
Was not at this store.
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November 2020 by Steven Herschberger
Good customer service but if I go over 20 GB of data its VERY slow
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March 2020 by Raymond Beiler
Poor customer service!!!I left a voice message an they never got back to me!!!they either forgot or jus simply didnt want to adress the problem!!!
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March 2020 by Richard Hobbs
Met my needs and expectations.
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February 2020 by Robert Murphy
It's awesome
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February 2020 by Alan Gordley
The guy that helped us did a great job even though the computer was fighting him
