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October 2023 by Kim Overly
We have been going to Drakes for grooming since 2014. Sue has been the groomer since we have been going there. Just prior to the current owners taking over we took our golden doodle for grooming. Prior to picking her up we received a call from Dee (owner) indicating Sue had groomed the dog and in the process she cut our dogs ear. The cut was serious enough that it required stitches. Dee told us that Sue had a new pair of very sharp scissors and she was not to use them on the dogs. Apparently she used them anyway and cut our dog’s ear so bad she had to have stitches. Dee requested we give them all bills and paid them in full. We continued to use Drakes for our grooming assuming it was an accident. During that time Dee sold the business to the current owners. Yesterday I took our dogs for grooming. They do not like us to bring both our small doodle and large doodle at the same time ( which requires 3 round trips for grooming). I took the big doodle over for grooming & then went back to pick up the big dog and drop of the smaller dog. When I got home with the big dog we saw an area on her back side where she was cut and had been bleeding. When I went back to pick up the small dog I questioned the owner & Sue and they said they did not see anything like that. I told them they couldn’t miss it and it had to bleed and been cleaned up. She continued to deny that she did it or saw it. They said to bring her back and they would put peroxide on it. I told them I could do it myself. They never apologized or took any responsibility for something happened to our dog in their care. We will never go back again for grooming or any other dog needs ( food, harnesses etc)!!
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September 2023 by Maggie Reinhart
Did such a great job with my baby! They trimmed his nails very nicely and it took no time. They were very sweet with him and very friendly. I will definitely be coming back to them! Thank you!
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September 2023 by joker freak 1973
The groomer is so good with my pup. She does her nails quickly, and my dog just loves her. They upped the price by 5 bucks, but hey, such is life.Really nice people though.
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July 2023 by Steve
I have the sweetest little Min Pin that turns into the Tasmanian Devil when you try to cut her nails. But these people are great! They're very patient. They put her in a sling while I hold her head with work gloves on, and the groomer buzzes through all 20 nails in no time and does a great job. I won't take my little devil anywhere but here!
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July 2023 by Kelsey Regulski
Our dog is a gentle giant, whopping 80lbs. He is very timid after being attacked by another dog. This groomer made him feel safe and welcome and he came home smelling so nice and fresh after prolonging his bath in fear of how he would react.
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July 2023 by Johnny Lopez
The staff is knowledgeable and helpful. My dog is a bud hyper. They were abke to groom him. I have been using their services for a year. I appreciate all their work.
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June 2023 by Lara Roche
We asked them just to trim our goldendoodle’s face and to leave her fluffy. When we went to pick her up, they said they trimmed her shorter than we asked and had us pay prior to seeing our dog. She came out looking nothing like herself at all and looks like a traditional poodle. Her fur is so short and will take months to grow back :(
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June 2023 by Spolum Family
Wow! They're accepting new clients! I got an appointment in less than a week. Checked for rabies vaccine. Very clean and very nice.
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June 2023 by andrea rose
get my dogs nails done here. always pleasant to talk to and are very patient with the dogs! not to mention they’re amazing with scheduling
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June 2023 by Linda Ratzel
Reasonable prices,friendly staff and Emily got a great haircut!
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May 2023 by Frances Yake
Only place my dogs will get groomed! The groomer is amazing and the counter staff is great!
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April 2023 by Dale Foulk
Absolutely love this place!! Real people with fantastic service. They do amazing haircuts on our dogs Bella and Harley...can be tough to get into to your dog groomed, but when you see the results you will understand why.
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March 2023 by Linda Howcanthisbe
I had my dog groomed here. The service was prompt and friendly.They also have a nice selection of pet foods and supplies.
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February 2023 by Jaimee McGuinness King
They don't do huskies or samoyeds because the groomer got bit by one.
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October 2022 by Brian Madara
My wife and I take our little guy Teddy here for his grooming. They are very good at what they do, and it rarely takes more than an hour. Friendly, top notch service!
