-
March 2024 by Bunny Bella
I had a good experience With this dealership despite all the negative comments that I read. I had faith on my side I reached out to them on 3/9/24 in the morning and they pulled me in when i got there they was able to fix my Starter problem when i got there I didn't have to wait around on them to get to my truck They were waiting on me when I arrived and my amount was around $1450 That's including parts and labor the older Gentlemen, and the parts department was very friendly and very Talkative and The younger gentleman and the service department was very friendly and talkative as well.
-
March 2024 by Jose Torres
In the shop stolen my stuff from inside the truck stolen my apple wash they work 2 hours 20 minutes and they charge me for 5 hours 30 minutes I make police report for 2 hours and 20 minutes they charge me $1,055.00 just for fix wheel seal that’s all they did to much money
-
March 2024 by Hector Calixto
They stole your wherever is in your truck, I have reports from police, also they’re charging extra hours of work, please them and report them ?
-
March 2024 by Amaurys Almonte
Very bad service, they treated me like I was asking for a loan and when I called they hung up on me ?
-
February 2024 by Gurdev Singh hayer
Worst experience everGuys beware dont ever go there they have no idea what they doing and charge too much without even fixing real the problem.
-
February 2024 by J S
Unreliable.
-
September 2023 by Deshawn Thompson
Great customer service from parts lady she stayed later so I could get my part. 5 star treatment I love it
-
August 2023 by Jhon Pina
Worst dealership I ever seen in my life I brouhgt my cascadia because the AC wasn’t getting colder and They ended up messing up the whole electricity system, and it was just a Lost communication with the Sam cab of the truck, TRUCK DRIVERS RUN AWAY FROM THIS PLACE Do not come get your truck fix in this place they will steal your money,they charged me 1,300 dollars just to messed up the truck,I tooked it to another dealer and they fixed it right away for 800 dollars.
-
June 2023 by Angjel Angjelevski
Worst dealership in US and extremely rude management. They charged me charge me $2900 for “check and advise of the repair” and they been ready to get $35k from my insurance for the body damage on my truck. I got fix the truck on another place for less that $5000They are robbing truck drivers.
-
June 2023 by Ivan Mrda
I’m working with lot of Freightliner dealerships for last 10 years and I never been in situations like this and even try to resolve the problem with the manager of the dealership and on the end to realize that the manager here is totally out of control and extremely rude
-
June 2023 by Filip Kosanovic
Worst dealership in whole USA. Drivers stay away from this place or be ready to spend couple thousand dollars for nothing
-
February 2023 by Romek Bezdziecki
This is the worst Freightliners dealer in the USA. Robert lies about everything. We agree to pay $204for an hour of work. This is more than doctor receives. I got statements for $4500 for 4 hours work (parts $660). After they told me that I have pay $1200 extra and that that will not be all. Zak the manager saidt hat if I dont,t want to pay more, wont give me the truck back. Do not du business with this people.
-
February 2023 by Anthony
Could be a little faster, however seem to get things right the first time.
-
December 2022 by One Thousand Plus LLC
I suggest you run away from this people. They end up charging me $900 diagnostic fee, estimated $2,500 in parts $12,509 to replace 3 gaskets, my favorite part of the estimate was the $1,200 to fix my mud flat bracket. They stated after I asked, why the estimate it's so hi? they said we thought warranty had everything covered. They will also share your personal information without your consent. I went and grabbed my truck out off that shop asap after estimate. Read the reviews, I'm not the first one complaining about the same issue.
-
October 2022 by Don Distefano
Stay away from Freightliner of Lancaster.They try to charge $20,011.44 of a repair another shop did for $1917.00Charge me $1100.00 for diagnostic. Truck would not start and they never scanned the computer.Save your money and go somewhere else.
