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March 2024 by Shawn Strauss
Very good therapist!
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March 2024 by anita lefever
Make sure you go into this establishment if you find yourself sick the morning of your appointment as they require a 24 hours notice to cancel or you will be charged. The receptionist was more concerned with the loss of revenue for her therapist than concern over my ability to cause illness to said therapist. In this era of Covid that policy needs changing.
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February 2024 by DANIEL CHIN
Very poor customer service. They don’t return phone calls.
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January 2024 by Beca Princess of God
Great place
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January 2024 by Samantha Dennen
I have never had a massage before, and my husband booked me a session for Christmas. As a nurse, I am incredibly tense and stuff, but I left feeling relaxed for the first time in my life! The entire staff was very kind and welcoming. My masseuse, Ryan, was very professional and made me feel very comfortable and at ease. I feel like he really took his time and worked on areas I was troubled with and remained conscious of my eczema. I highly recommend coming here!
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December 2023 by Jocelyn Crosby
I'm torn. On one hand, the masseuse was good. On the other hand, it was a rush job and when I asked the masseuse why it was 45 minutes for an hour booking I was told it was 50 minute "on the table" but it was actually closer to 40 between going back 15 minutes late and then having the consultation. I also got a facial and that service did give me the full time. I mentioned this time discrepancy to the front desk and they basically said they'd give me a free upgrade at my next appointment but this was my first appointment here and my overall impression was that I was not given what I bought. I won't be back.
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December 2023 by Alicia Kimmet
I've never actually been here so I can't say for sure but I did get an excellent deal for black Friday. Purchased for a Christmas present.
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November 2023 by Barbara Ferdinand
Everyone is very friendly. The facility is super clean and inviting. I love my therapists for both massage and facial.
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November 2023 by banurekha sukumaran
Please avoid going to this place for massage. Take your elsewhere. Those people are questionable who works there.
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November 2023 by Michelle Sperling
My husband gave me a gift card for our anniversary as I have been wanting to get a massage for a while. My appointment with Terry was awesome she was very professional and listened to me when I explained about areas on my back that were causing me quite a bit of pain. By the time I left she had worked out the worst of my aches and I felt better than I have in a long time. I have now been back a second time and I would recommend to anyone that is wanting a massage to check them out. Ask for Terry she is amazing.
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October 2023 by Robert Miller
Massage was great, first time supposed to be $69.95, added foot massage, $15.Total $84.95.Tax ? $5.10Total $90.05Had a $100 gift cardCash tip $20So why was I charged $15 extra for the feet?I asked for a receipt put in my pocket. Upon inspection, I was only given a receipt for the $15.
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September 2023 by AL A
I would give them a zero if I could. I called to set up an appointment. The receptionist was very rude and I asked for a Saturday morning and was told none were available. She finally found an afternoon available and told me my massage would be with Lou. I then asked for a female massage therapist and was told that Lou does not identify as male or female and that they go by the pronouns "they/them". I said to the rude receptionist that seemed bothered that I asked for a female therapist that if Lou was born a male, I did not want a male massage therapist. (I've had male massage therapists before and I find that the pressure is too much for me, even if I ask for lighter). Of course, the receptionist became even more rude and it became harder to get a time scheduled. I ended up going to another location. In the meantime, this location seems more concerned with the preference of their employee and him using his pronouns than they do the preference and comfort of their paying customer.
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August 2023 by Rebecca Handlin
They are so great! I’ve been seeing Kaitie for a few months now and I’ve been so happy that I got the monthly membership. Everyone is so friendly and professional and it’s always so fantastic and relaxing. Thank you Kaitie and Hand and Stone!
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August 2023 by Heidi Zimmerman
I hesitate to say how good Kathy is as a massage therapist because then her schedule will fill up making it harder for me to get in when I need her, but she is GREAT.
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June 2023 by Amy McGrath
I had a therapeutic massage with Andrea. She gave an awesome massage, firm enough and incredibly relaxing! She focused effectively on the areas where I told her I carried my stress and had muscle knots. I would highly recommend this location.
