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February 2024 by Tami Clark
You know that the store this was posted on (fruitville pike store) is in Manheim Township, not Lancaster township. Bring back the plastic bags.
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February 2024 by Robert Vance
2..7.24. Home Depot Fruitville Pike. I needed a well pressure tank and happened to be close to this store. No personel on aisle 3 or any others close to get it from the 5th shelf up so I went to customer service.. Yep they call and I wait for 10 minutes. You guessed it no one came. Went back to customer service to ask for a manager. 5 minutes later the manager Rosembre? long black pony tail aka stick in the mud by one employee comes and tells me the fellow didn't come to work today. Not a great help and no concern for the experience I had. At 79 I don't need to be hasseled or have poor service. Never offered to get it down and I told him I would rather buy where they have service. If you can't pick it off the shelf this store is a waste. At Best Buy close by the service is fantastic and the manager is too. Parkesburg Home Depot is where I bought my tank. Service is great there and 30 minutes in and out.
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February 2024 by Albert Yoder
Great service by Ben & John?
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February 2024 by Andrew Bieber
Just went to return an item. No store credit, was denied . I had no receipt
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February 2024 by Mary C
Well stocked. Floor aides are vigilant for customers in need of some assistance. One clerk reopened her register and that made customers happy. Knowledgeable staff. Electric carts always charged
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January 2024 by Luis DeJesus
Good place to buy housewares patio chairs and plumbing
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January 2024 by Randy Wilson
I went there to purchase 3/4 plywood and an associate gave me a hand and said he can give me a $20 discount because there was a mark on the one. Nice! When I went to put the 4x8 sheets in my truck, a stranger stopped, jumped out of his truck and gave me a hand. Great overall experience. I am woodworker for a hobby and normally LOWES is my goto but that may change.
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January 2024 by Kenia Rico
My husband and I were looking for a good paint color, so one of the associates his name is Phil was so helpful and ready to serve.I always look for himThanks Phil we need more people like you.
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January 2024 by Madhuri Patil
Nice. Will get all home creation n renovations material here
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January 2024 by Dave Astuto
Tried to get someone to assist me with finding an item. A gentleman said he would page someone. I walked across the store, waited for 10 minutes, walked back, told the guy no one came, he rolled his eyes, acted annoyed, sent me back. The guy that was then there was rude and took me to the wrong item. It turned out they didn't even have the generator I was looking for. It's not like the store was hopping. There were many employees hanging out and talking to each other. They could have made a $2000 sale. They could have even directed me to their website, but nothing. I can't wait till Harbor Freight opens up in Elizabethtown!!!
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January 2024 by J David Good
Bought a fridge and when it was delivered we realized the one door didn't open, it didn't fit in the space. The delivery guys said they can't take it with them but they'll exchange it when we buy the next one. Call within an hour of it being delivered and they tell me that that's not true they can't take it back. Now I have a brand new fridge I can't use and they say too bad not their problem. I definitely expected a business this large to be more accommodating.
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January 2024 by Susan P
Great store
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January 2024 by mike bish
I went in there looking for a drill but there were none left on the display. I then found a gentleman in the paint department named Kyle. Kyle assisted me and diligently, (after calling for assistance numerous times) found someone to open the cage for me to get the drill that I wanted. This is not the 1st time that Kyle has assisted me. He is more knowledgeable of the store than many of the other employees. Great job Kyle. Keep up the good work buddy.I will say that I have been a regular customer for a long time and Kyle has been able to locate and help guide me to anything in the store even before the ability to just look it up on the scanner.
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January 2024 by Alan Alexander
Repeatedly out of stock of many items. Shelves have many empty spaces. I have tried to buy local, but hate to admit, I find everything on Amazon. Won't be shopping here much in the future.Well, been 2 yrs since my 1st review and nothing has changed. Stocking remains poor. I came to get 3 items and came away with only one. Then 2 days later, came back to get 1 different item( silicone lubricant, and they were out. So went to Lowes. Had everything I originally wanted, and the silicone. Picked up a few other items as well.Also, the associates are friendly and helpful at both stores, just hard to find at HD.So still only 2 stars.
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January 2024 by Clement Leduc
Good selection
