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February 2024 by Monique Cepero
Denise Frey went above and beyond for my family. Thank you
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February 2024 by Charlene St. Sauveur
Denise Frey is excellent. When I brought new laws that were going into effect or are still being worked on to her attention if she didn't have the answer she researched them and got back to me with answers.Denise Frey has helped me through some difficult siutations in the past and helped me get through them unlike some of the other people at H&R Block who said they would help me, but never did. Denise is the only one I will go to because of my bad experience I had with the other people. Just to make it clear the people I had dealt with were at another office not the one Denise works at. Denise Frey gets a five star.The only reason I gave H&R Block a four star is the cost to file taxes. It's getting higher and higher each year.
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February 2024 by Joseph Everett
First class organization that delivers what they say!
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May 2023 by Mark Millard
My experience with Mrs Denise is the best she was very polite and professional explained every option in detail and made sure I understood everything correctly I look forward to the next step in this process and definitely will have my wife's and myself taxes prepared by Denise.
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April 2023 by John Warkoski
Very professional. They explain the process to me as I went through filing my taxes with them. My tax professional was very knowledgeable. I recommend the service for next year.
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April 2023 by Randy Rudy
Courteous,fast and knowledgeable .
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March 2023 by Crafty Osprey515
Always very easy to get my taxes done. I walked in and waited maybe 15 minutes. Including wait time it took about a total of 30 minutes. My taxes were pretty straightforward and uncomplicated. Others experiences may vary.
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March 2023 by Dan
No no no ! Don’t do it go to the h and r block on Fruitville !
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April 2022 by John Bacon
My tax preparer does a wonderful and skillful job on our taxes.
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April 2022 by Dalaiah Kusner
Convenience, accuracy, excellent customer service
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February 2022 by Amanda Mitchell
The price of service was excessive. I wasn't even provided postage stamps for my state and local return after I paid $400 for a simple tax preparation.
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February 2022 by Pamela Heiser
The woman who prepared my taxes did a great job, knowledgeable and kind
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February 2022 by Suzanne Boudreaux
Mostly because my Tax Expert, Denise Frey, is an expert.
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February 2022 by Julissa Nieves
I felt so comfortable talking with denise. She is awesome and definitely knows what she is doing. I respect her love for the job. 36 yrs of experience and she got me the most money back and gave me protection on my taxes and definitely peace of mind. I went to the Lancaster location in manor shopping center. I will be going back next yr, i already scheduled my appt.
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February 2022 by MaryKate Welsh
It was very expensive ($300+) and I can do the same thing on TurboTax for $40. I only have a W2 for a full-time job, a printed childcare statement, and a mortgage statement from my house. I have been filing my taxes on TurboTax since I was 18 and felt I should try to have a professional do it; I wanted to make sure I was doing it correctly. I got the same refund as always but was out significantly more money from my pocket. I don't think I will go to them again unless I have a more complicated financial situation.That being said- my tax preparer was wonderful. She was very knowledgeable, an advocate and made sure she got me the biggest refund possible, was easy to talk to, welcomed questions, and was so kind and professional.